Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a manager to join our VBC Program and Performance Management (VPPM) team within our Product division. Your job will be to drive athenahealth’s value-based care (VBC) and program management strategy across multiple initiatives aimed at supporting client’s ability to provide high quality care and achieve financial success. As a Program Manager you will be expected to develop subject matter expertise in one or more VBC programs and work cross-functionally to execute service and product delivery. This position offers the unique opportunity to leverage a mix of technology, data, and client input to deliver business results for our clients and athenahealth.
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You have a collaborative working style and are comfortable working with and balancing the needs of multiple stakeholders. Through vision, compelling logic, and relationship management, you have the ability to influence others across organizational boundaries to accomplish goals. You excel at creating structure in an ambiguous space. You thrive in a fast-paced environment and can manage competing priorities.
The Team: Our VPPM team supports the delivery and optimization of VBC reporting by providing program management and network performance insight to drive clients’ success in VBC. This includes managing complex regulatory requirements, defining program strategy, tracking network performance trends, and identifying opportunities to improve our product and service offering. The team is comprised of subject matter experts in each supported VBC program (e.g., Medicare Shared Savings Program and Merit Based Incentive Payment System) as well as performance analysts that focus on driving program performance and improving clinical outcomes.
Job Responsibilities
Build and grow subject matter expertise in value-based care and high-priority healthcare related policy and industry trends.
Establish a program management framework, including analyses, tracking mechanisms and consistently communicate program status including escalating issues to the right people at the right time
Facilitate and own cross-functional stakeholder meetings; influence and manage stakeholders
Own and lead one or more strategic initiatives aligned with product and company goals and be accountable for delivering quantitative business goals
Leverage quantitative decision-making to prepare business cases that tie to team goals and are backed by industry knowledge, client research, and analytical data showing impact to client/athena business
Responsible for developing and overseeing performance management program for portfolio of VBC programs
Support customer experience and education through development of program guides and delivery of customer facing webinars
Manage relationship with third party vendors and/or program stewards
Offer mentorship and teach/share subject matter expertise to fellow team members, increasing their technical skills development and subject matter proficiency
Typical Qualifications
BA/BS degree required; Relevant Master's Degree (Health Informatics, MBA, MPH, etc.) preferred
5-6+ years working with stakeholders in a business environment, working across cross-functional groups
Demonstrated success at driving results in a fast-paced environment and managing simultaneously competing priorities
Understanding of Health IT and health plan/commercial payer quality program experience preferred
Excellent verbal and written communication skills.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers