Payroll Supervisor

Job Description

Reporting directly to the Manager ? Payroll Operations, provides first-level support for a team of Payroll Representatives providing specialized payroll services. Reviews and corrects more complex errors. The Payroll Supervisor is responsible for overseeing the preparation, controlling and processing of all aspects of payroll for their respective payroll team.

Job Responsibilities

• Must be knowledgeable in the following areas of Payroll: processing, corrections, weighted average overtime (WAOT), taxes (multi-state and reciprocity), employee payroll maintenance, non-health and welfare deductions, gross-to-net calculations, taxable fringe benefit, year-end W-2?s and W-2c?s and other related payroll tasks.
• Develop and maintain excellent communication with all levels of leadership, profit centers including internal and external customers.
• Work with respective departments during labor conversions or acquisitions.
• Resolve assigned customer call tickets as assigned.
• Cross-train in different job functions within the department to improve overall performance and knowledge.
• Perform other related duties or special projects as assigned.
• Ability to develop relationships with diverse groups and various levels of financial and operating personnel and provide excellent customer service.
• Ability to work independently to resolve issues proactively.
• Flexibility, multi-tasking, creative thinking, good business judgment, strong organizational & communication skills are all required to meet strict deadlines and manage other projects.
• Must be a strong team player, highly motivated, and able to work under pressure during peak periods.
• Ability to communicate well with internal and external parties, including other locations, customers, banks, vendors, and provide excellent customer service.
• Flexibility to extend hours as required to meet the business demands.
• Verify and modify Collective Bargaining Agreements.

• 5+ years of payroll experience in processing payroll, data entry, taxes (multi-state), garnishments, and year-end processing. Certified Payroll Professional (CPP) preferred
• Education ? 4 years college degree or 10 years? experience and some college course work
• Prior experience working with Ultimate payroll system.
• Strong technical skills in the Microsoft suite and other applications as required.
• Excellent customer service and verbal communication skills, accuracy, attention to detail and an ability to work independently is required.
• Must be focused on delivering quality customer outcomes.
• Experience in a shared services center environment preferred.
• Prior experience in a high-volume/fast-paced environment required