ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it's important that our team members are representative of the students from more than 150 countries that we support.
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The Opportunity:
ApplyBoard is looking to hire a Senior Manager, International Recruitment, to grow new business and drive existing business and ensure market share and profitability. This role will be responsible for managing overall operations, recruiting staff and creating marketing and sales plans while staying within budget. They will also develop and submit weekly, monthly, and quarterly performance and progress reports to ensure the team's targets are being met or exceeded.
What you'll do every day:
- Lead a team of sales professionals
- Set targets, performance plans, and rigorous objective standards for sales representatives
- Meet with reps one-on-one weekly to review performance, progress, and targets.
- Deliver deep performance reviews for each individual rep once or four per year
- Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance
- Develop a scalable sales process and ensure representatives adhere to it correctly
- Ensure that reps use sales technologies, such as a CRM (HubSpot), correctly.
- Ensure that reps follow their daily tasks, such as follows up with the customer and doing the assigned task by another team correctly
- Plan and implement training programs
- Hold regular skills training sessions with internal or external sales trainers.
- Recruit, select, onboard, and train new sales reps
- Unite the team: Ensure reps work as a positive unit and share their best practices
- Set a good example for the team
- Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively
- Maintain a deep understanding of customer needs and monitor their preferences
- Resolve escalated customer issues and customer complaints regarding sales and service
- Report any conflict of interest for sales representatives
- Determine and assign sales quotas, targets, and/or goals
- Project and forecast annual and quarterly revenue and for one or more sales territories
- Develop sales strategies to acquire new customers or clients
- Track sales team metrics and share them with company leadership
- Analyze sales data on sales results and develop plans to address performance gaps
- Collaborate with marketing executives to develop lead generation plants
- Monitor competition, economic indicators, and industry trends
What you bring to the table:
- 10 + years of experience in sales roles, ideally in international student recruitment to any of the following countries - Canada, United Kingdom, United States or Australia.
- 5 + years of experience managing a sales team with a track record of quota achievement
- Experience with building and implementing a Go-to-Market strategy
- Having a successful track record of B2B sales
- Experience creating and rolling out training manuals for sales and recruitment agents via in-country team members
- Experience in managing client escalations/complaints
About ApplyBoard
ApplyBoard empowers students around the world to access the best education. With more than 800,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.
ApplyBoard's 1,350 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a four-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.
Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.
ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.