Technical Project Manager (Manufacturing Installation)

Key Responsibilities:

• Act as technical liaison between field to factory manufacturing process.
• Responsible for related technical support aspects of a specific customer, viz. escalation, system installation, improvement programs, and upgrades.
• Involves in upfront Configuration accuracy Review Meeting (CaRM) and Non-Standard Request (NSR). Drive accuracy of customer shipped configuration and BOMs (bill of Materials)
• Ability to analyze Bill of Materials (BOM) and work on change control processes including Non-Standard Request (NSRs) or Engineering Change Orders (ECOs).
• Perform Validation Inspection (MVI) for specific customer tools that are part of the Tool Readiness Assessment (TRA) process.
• Monitor manufacturing progress in the factory and alert stakeholders to take action on critical tasks.
• On-site presence at customer site to gain understanding of customer specific needs, system installation risk, manufacturing related non-conformances.
• Lead and participate in Failure Analysis (FA) activities to identify and resolve high impact long term technical challenges. Contribute to reducing tool installation and warranty (I & W) costs through proactive issue resolution and continuous improvement initiatives.
• Analyze operational data; develop and implement recommendations.
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge. Consistently able to operate in high pressure or ambiguous situations. Solicits customer feedback.
• Prepare project plans and coordinate the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements.
• Document and mitigate non-conformance repeats

• Require functional expertise, broad company knowledge (how one's own area integrates with others) and additional industry or business knowledge.
• Has working knowledge of production system SAP, iOMS.
• Demonstrate good knowledge of mechanical, electrical, pneumatic & vacuum and process testing.
• Knowledge of manufacturing methods & commodities related to product and cost structure.
• Reasonably good experience in Project Management.
• Experience in semiconductor industry - Wafer fab equipment installation / process development or similar electromechanical equipment is preferable

• Bachelor's degree in engineering or related field.
• 8-12 years of experience working on Semiconductor equipment - either in manufacturing or in field/technical service. Preferably CVD equipment.
• Applies general knowledge of business developed through education or experience
• Strong independent work ethic
• Willing to travel 30% ~ 50% of the time, with trips lasting a minimum of two weeks.