Process Support Engineer II Senior - MDP

Role Responsibilities:

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment

• Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices

• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments

• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues

• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust

• Apply your growing knowledge of the company's processes and customers to help solve a range of problems and analyze possible solutions

• Master's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
• Welcome NCG (New Colleague Graduate) or 1-3 years of MDP prodcut tool's experience
• Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
• Communication proficiency in English language