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IT Customer Engineer (Metrology and Inspection(PDC))

AT Applied Materials
Applied Materials

IT Customer Engineer (Metrology and Inspection(PDC))

Hwaseong-si, South Korea

Key Responsibilities

  • Performs server troubleshooting leading to root cause and problem solution
  • Performs complex troubleshooting for tool computing
  • Works with external vendors that provide support 3rd party H/W
  • Responsible to tool/server recovery following part replacement
  • Provides technical guidance to other CE on computing
  • Works in collaboration with experts on server installation, can lead certain installation tasks independently
  • Technical English is very important
  • Computing/IT experience is a must (we can catch up on FAB and basic intro to PDC tools as part of the training)
  • T/S logic is important but must be combined with computing knowledge
  • Self learning is important (some of the materials are self paced training, all of course are in English)

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Functional Knowledge

  • Is skilled in a range of processes, procedures, systems and tool sets to carry out assigned tasks or has developed deep skills and knowledge of tools in a single area

Business Expertise

  • Uses knowledge of how the team integrates with others to accomplish the team objectives
  • Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge

Leadership

  • Provides informal guidance and support to more junior team members

Problem Solving

  • Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures

Impact

  • Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency

Interpersonal Skills

  • Explains technical information within the team

Qualifications

Education:

Bachelor's Degree (Required)

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Shift:

Day (Korea, Republic of)

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Client-provided location(s): Hwaseong-si, Gyeonggi-do, South Korea
Job ID: Applied_Materials-R2512986
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • Health Reimbursement Account
    • FSA
    • HSA
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Work-From-Home Stipend
  • Office Life and Perks

    • On-Site Cafeteria
    • Commuter Benefits Program
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities