Software / Senior Software QA Engineer, Apple Services Engineering
Do you like the idea of working on services that are used by millions of passionate people around the world? Do you enjoy working on challenges that are not yet solved? Do you want to change the world? Imagine what you could do here at Apple! Apple puts users and user experience first, and is a place where new futuristic ideas and innovations have a way of becoming extraordinary products, services and the present very quickly. Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a substantial scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. We are looking for a self starter to join our growing Video Service Quality team. This role is responsible for defining test approaches/ strategies and test plans for assigned functional test areas, expanding our current test cases and completing required tasks. You will own complete functional areas, as well as implement functionality, compatibility, Integration and reliability testing for both mobile and desktop applications. As an experienced software quality engineer/ leader, you are proactive, detail oriented, and can multi-task optimally to deliver outstanding video experiences for the users.
Description
Apple Services Engineering (ASE) is looking for a dynamic individual with strong technical and communication skills that can contribute to a team and support its fast paced growth. Join our exciting team that is dedicated to providing the highest quality video products to our customers. This role works closely with engineering during all aspects of the development process. And you are responsible for being detailed at managing priorities and communicating progress as well as risk. In addition, this position asks you to be detailed oriented and determined, allowing you to balance between automation and manual testing, multi-tasking in a fast-paced testing environment.
Minimum Qualifications
- 5+ years work experience in testing with Windows, Web Services (Chrome, Safari browsers), Android, macOS
- In-depth knowledge of Windows hardware GPU/video card configurations and its impact on quality of DRM playback
- Extensive experience in DRM video playback testing, including knowledge of testing video streaming quality such as 4K, HDR, and Dolby Vision
- Independently lead automation strategy planning and come up with new ways to optimize automation test framework
- Experience building automation harness using Python, Selenium, Appium, Chrome Driver, Win App Driver or collaborating with other scripting languages
- Experience applying automation tools such as Git-Hub, Pycharm (or other coding Editors), Jenkins
- Deep understanding of software development lifecycle, SQA test methodologies and tools, and passion for qualification process
- Expertise in developing test strategies, and passionate in improving qualification process
- Ability to connect with diverse teams, with both experts and novices, in technical and non-technical roles
- Attention to details with the ability to deliver solid work on tight schedule
- Excellent analytical skills and ability to autonomously solve problems, as well as collaborate with direct and extended teams
- Strong verbal and written communication skills
- Master's or Bachelor's Degree in Computer Science and Engineering or equivalent experience
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Preferred Qualifications
- Comfortable to use CharlesProxy or any other network monitoring /debugging tools
- Familiarity with http status codes (client, server error)
- Familiarity with testing Apps on iOS, tvOS devices
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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