Manager, Digital Experience Tooling
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar! The Retail Technology Engineering team designs, develops and deploys apps and digital experiences that shape the future of Apple Retail stores globally. You'll be a part of a dynamic team of full stack engineers, who work in partnership with various Apple teams, to deliver innovative, scalable solutions to tens of thousands of Apple devices across 500+ stores worldwide. If you're self-motivated, passionate about building impactful products and mastering new technologies, this is your opportunity to thrive.
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Description
We're seeking a dedicated manager to lead a team of engineers responsible for software tooling that streamlines and optimizes demo content creation and digital experience delivery to Apple stores worldwide. Successful candidates are humble, curious, creative, tenacious, organized, have clarity of thought and can lead through ambiguity. - Lead an engineering team that designs and implements tooling and automation supporting the delivery of innovative digital experiences in stores - Understand the end to end process of demo content creation/production, including scripts, software tools and teams. Contribute to overall design, roadmap, performance analysis and optimization of tools - Build management system to ensure technical requirements are aligned with business needs and are resourced and sequenced appropriately. Provide relevant executive communications tied to project status - Collaborate with partner teams to ensure timely delivery of features, or to identify potential risks and develop mitigation strategies - Monitor the performance and reliability of the systems involved in content production, implementing improvements as needed to optimize operations
Minimum Qualifications
- 10+ years of relevant experience in engineering management, technical program/product management, program delivery or a similar role
- 5+ years of people management experience, including performance management, recruitment and organizational design
- Track record of on time delivery of high quality, complex technical initiatives across global product & engineering teams, including remote vendors
- Previous programming experience. Knowledge of command line interface (CLI), terminal tools, scripting, version control tools such as git, as well as database management and API integrations
- BS or MS in Computer Science, Electrical Engineering or equivalent
Preferred Qualifications
- Experience building AI/ML products
- Role models inclusive leadership behaviors and builds, develops and retains diverse teams
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $228,100 and $342,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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