People at Apple don't just build products - they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The Apple Media Services Engineering group is looking for a Senior Manager committed to lead our Site Reliability Engineering (SRE) team dedicated to our Content Delivery Network at Apple. Whether you're thinking Site or Service, this SRE organization has ownership of it all. We're as actively involved in communicating with third party CDN vendors as well as working very closely with our own CDN. This goes from the CDN evolution and overall availability, reliability and scalability. Our SREs are experts on CDN technologies and how to use them in the Apple eco system.
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Description
As the Senior Manager you will shape the future of the Content Delivery Network (CDN) SRE team by being both a customer centric and engineering minded leader. You will be responsible for the quality of the customer experience as well as the development of new solutions to onboard and support all Apple internal CDN customers. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus. Responsibilities will include: Building software and systems to manage services and applications through automation Deployment support and monitoring of existing and new products and configurations Measurement and optimization of service performance Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow's problems, not just today's
Minimum Qualifications
- 10 years of CDN engineering experience
- 5 years of software engineering management experience
- Bachelor of Science in relevant engineering disciplines
Preferred Qualifications
- Track record of building and running high-performance teams
- Advanced experience with programming and/or scripting languages (Golang, Python, Java, bash)
- Experience with DevOps tools, processes, and culture
- Strong knowledge in CDN technologies and troubleshooting tools
- Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable
- Able to write clear and consumable documentation
- Strong communication skills and ability to work optimally across multiple business and technical teams
- Demonstrated ability to deliver results on time with high quality
- Extensive experience leading customer facing systems in a high uptime 24/7 environment
- Passionate about leading a global 24/7 engineering organization
- A consistent track record of automation
- Lifelong learner who fosters diversity of thought in their approach to management
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $219,300 and $329,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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