Processing Data Representative - National General
This job is no longer available.
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
This role processes non-complex, non-technical claim related activities within established quality, productivity and process standards on specific losses as directed by management or a claim adjuster. The individual handles a single line of claims or a combination of claims from different segments. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention.
We are seeking a customer service focused individual with great attention to detail to join our team as a Processing Data Representative. This role will be responsible for processing medical provider checks in our Saddlebrook, NJ office. If you enjoy a team-oriented environment with the ability to advance within the organization, apply now!
Key Responsibilities
Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
Generates and sends appropriate forms to insured/claimant for completion
Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
Makes and maintains a connection with the customer by understanding and meeting their needs
Receives, screens and routes incoming telephone calls and other electronic correspondence
Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Education
4 year Bachelors Degree (Preferred)
Experience
0-2 years experience (Preferred)
Supervisory Responsibilities
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This job does not have supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
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Compensation
Compensation offered for this role is $17.43 - 22.18 per hour and is based on experience and qualifications.
At National General, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- Short-Term Disability
- HSA
- FSA
- Mental Health Benefits
- On-Site Gym
- Pet Insurance
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Family Support Resources
- Adoption Assistance Program
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
- Four-Day Work Week
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Pension
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Promote From Within
- Mentor Program
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
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