Counsel Support Associate (Hybrid – Birmingham, AL)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
Looking to grow your legal administrative career in a collaborative, high-performing environment? Join our Birmingham-based insurance defense legal team as a Counsel Support Associate. This hybrid role offers hands-on exposure to civil litigation, a strong mentorship culture, and the chance to work closely with attorneys on meaningful casework. If you're highly organized, eager to learn, and thrive in a fast-paced legal setting-we want to hear from you.

Key Responsibilities

• Legal Documentation: Generate and manage pleadings, motions, subpoenas, deposition notices, and other legal correspondence in the case management system.
• Case Coordination: Support attorneys through the full lifecycle of a case-from intake and assignments to file closure-including scheduling, tracking deadlines, and sending notices.
• Scheduling & Calendar Management: Actively schedule hearings, depositions, mediations, and trials, and ensure all related notices and key dates are accurately tracked and entered into the calendar system.
• Data Entry & E-Filing: Upload documents, handle e-filing across various court systems, and maintain file accuracy using Team Connect.
• Administrative Operations: Process incoming physical and electronic mail, scan and upload documents, and maintain organized file systems.
• Client & Court Liaison: Communicate with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence.
• Team Collaboration: Partner with attorneys and claims partners to support ongoing litigation needs and contribute to a positive team environment.

• Administrative experience in a legal or professional services setting preferred; legal support experience is a plus but not required.
• High School Diploma or GED preferred.
• Strong organizational and time management skills; detail oriented.
• Effective written and verbal communication skills.
• Comfortable with technology and open to learning new legal systems and tools (Microsoft Office proficiency required).
• Able to handle sensitive information with discretion.

• This role does not include supervisory duties.

• An equivalent combination of education and relevant experience may be considered in place of the stated requirements.