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Email Optimization & AI Enablement Intern

AT Achieve
Achieve

Email Optimization & AI Enablement Intern

San Mateo, CA

Job Description

We are seeking a motivated and detail-oriented Summer Intern to join our team and support initiatives focused on email optimization, performance improvement, and innovation through AI-driven tools. This role offers hands-on experience at the intersection of lifecycle marketing, data analysis, and emerging technology, providing an opportunity to shape how we scale and personalize email communications at Achieve.

Objectives

The intern will support the following goals:

  • Evaluate current email performance across key metrics (e.g., open rates, CTRs, conversion).
  • Audit and analyze our email program end-to-end (journeys, segmentation, content).
  • Research and summarize current industry best practices and trends in email marketing.

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  • Explore AI tools for content generation, subject line testing, send-time optimization, and personalization.
  • Recommend improvements for automation workflows, targeting, and creative assets.
  • Present findings and actionable insights to the marketing and product teams.

  • Key Responsibilities
    • Conduct a comprehensive audit of existing email campaigns and flows.
    • Benchmark our email metrics against industry standards.
    • Research AI-enabled email tools (e.g., Phrasee, Seventh Sense, Jasper, Salesforce Einstein, etc.).
    • Test and evaluate selected tools or strategies in a sandbox or low-risk environment.
    • Collaborate with cross-functional partners (LCM, CRM Ops, Analytics, Product).
    • Create documentation and playbooks for scalable best practices.
    • Assist in drafting, testing, and scheduling email campaigns (as appropriate).

    Qualifications

    Ideal Qualifications
    • Pursuing a degree in Marketing, Communications, Business, Data Science, or related fields (Students in College completing their Junior year to be Seniors in the fall of 2025).
    • Strong analytical mindset and attention to detail.
    • Passion for email marketing, digital trends, and marketing technology.
    • Familiarity with marketing platforms is a plus.
      Comfort with data interpretation and storytelling.
    • Proactive, curious, and eager to learn and contribute.
    Deliverables by End of Internship
    • Email program health assessment and gap analysis report.
    • AI tools landscape summary with recommendations.
    • At least one implemented test or pilot leveraging AI or optimization insight.
    • Presentation of key findings and roadmap ideas for future improvements.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Company Description

    Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

    Client-provided location(s): San Mateo, CA, USA
    Job ID: Achieve-REF3199E
    Employment Type: Intern

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • HSA With Employer Contribution
      • Pet Insurance
      • Mental Health Benefits
      • Virtual Fitness Classes
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • Snacks
      • Some Meals Provided
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K)
      • 401(K) With Company Matching
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Learning and Development Stipend
      • Promote From Within
      • Mentor Program
      • Shadowing Opportunities
      • Access to Online Courses
      • Lunch and Learns
      • Leadership Training Program

    Company Videos

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