WHO WE ARE
Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!
Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.
At AB Tasty, we're more than just a company - we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.
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Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission:
- We bring client satisfaction
- We are impactful
- We go above and beyond
- We live one team, one dream
We're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why at AB Tasty, we're not just about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys.
Learn more about AB Tasty and our teams:
- About Us
- Your Journey with Us
- AB Tasty on Welcome to the Jungle
THE TEAM
Team Name & Location: Technical Solutions Manager - Paris
Team Composition: 7 TSMs (2 TSMs R&M)
Role Overview: You will be the go-to technical partner for our customers, ensuring successful implementation and continuous value from AB Tasty's solutions.
Tech Stack & Tools: JavaScript, REST APIs, AB Tasty proprietary tools, Git, Jira, Slack, Confluence.
YOUR MISSION
- Manage the technical deployment of AB Tasty solutions by guiding implementation through best practices, tailored recommendations, and hands-on support aligned with customer goals.
- Build and maintain a seamless onboarding process in collaboration with Customer Success Managers, ensuring successful rollouts in a dynamic scale-up environment.
- Drive product adoption and long-term technical success by aligning closely with Customer Success teams and helping customers translate complex requirements into sustainable solutions.
- Lead solution design initiatives by developing Proof of Concepts, exploring innovative approaches to customer challenges, and contributing directly to continuous product improvement-especially around Developer Experience.
- Liaise with internal teams (Product, Engineering, CX) and external stakeholders to translate feedback into actionable improvements and scalable practices.
- Act as a technical mentor, simplifying complex concepts for non-technical audiences and advocating for a best-in-class customer experience throughout the lifecycle.
WHAT YOU WILL BRING
We'd love to hear from you if you:
- Proven experience in technical client-facing roles such as Technical Customer Success, Solutions Engineering, or consultancy within SaaS, scale-ups, or high-growth tech environments.
- Confidence in working with modern technologies and frameworks (e.g., JavaScript, TypeScript)
- Eagerness to teach and collaborate across technical and non-technical teams, manage multiple projects in parallel, and deliver tailored, scalable solutions that meet evolving client needs.
If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application!
WHY YOU WILL LOVE IT HERE
At AB Tasty, we believe in empowering our team members to innovate, grow, and succeed together. By joining our Infrastructure team, you'll:
- Make a real impact: directly influence our success and be a player in the company's growth
- Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey
- International culture: collaborate with a diverse, global team across 8 countries
- Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility
- Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week
- Centrally located office & various perks: work in a vibrant space in the 3rd arrondissement of Paris, and enjoy various benefits: meal vouchers (Swile), health insurance (Alan), mobility and Gymlib passes, additional days off, and support for remote working expenses
INTERVIEW PROCESS
- Discovery interview with Faycal, Lead Talent Acquisition Specialist.
- Hiring Manager interview with Leon, Manager TSM.
- Case study with TSM Team Members
- Final meeting with Matthieu, VP Professional Services
DETAILS
- Contract: Permanent full-time
- Location: Paris
- Remote: up to 3 days/week