13,220 jobs for "Operations Management"

SMB BPO Management Manager - TikTok Local Services

At TikTok - Jakarta

Posted on Jul 29

View job Apply on company site

TikTok Shop by Tokopedia - Channel Operations Specialist, Shopping Center - Indonesia

At TikTok - Jakarta

Posted on Jul 28

View job Apply on company site

Lead Salesperson, Cash Management - Vice President

At Deutsche Bank - New York

Posted on Jul 1

View job Apply on company site

Creator Education & Community Operations Project Intern (TikTok LIVE-NEA-South Korea) - 2026 Start (BS/MS)

At TikTok - Seoul

Posted on Jun 23

View job Apply on company site

Program Partner - Talent Acquisition Process Management (San Jose)

At TikTok - San Jose

Posted on Jun 5

View job Apply on company site

TikTok Shop - Creator Marketing & Operations Manager - Mexico

At TikTok - Mexico City

Posted on Jun 4

View job Apply on company site

UK Logistics Seller Operations Project Intern, (TikTok Shop; CBT, UK & EU), 2026 Start (BS/MS)

At TikTok - London

Posted on May 28

View job Apply on company site

Director of Product, Provider Data Management

At Oscar Health - New York

Posted on Nov 5

View job Apply on company site

Senior Sales Operations Analyst

At CarGurus - Boston

Posted on Oct 31

View job Apply on company site

Operations Assistant

At Henry Schein - Gillingham

Posted on Oct 27

View job Apply on company site

Warehouse & 3PL Operations Manager

At Flex - Guadalajara

Posted on Sep 30

View job Apply on company site

LATAM Real Estate Site Leader and Project Management

At Kyndryl - Remote / Flexible

Posted on Sep 25

View job Apply on company site

LATAM Real Estate Site Leader and Project Management

At Kyndryl - Remote / Flexible

Posted on Sep 23

View job Apply on company site

Material Management Lead

At Hitachi Energy - Bac Ninh

Posted on Sep 16

View job Apply on company site

Senior Security Information and Event Management

At Kyndryl - Noida India

Posted on Sep 11

View job Apply on company site

Enterprise Security Business Operations Senior Manager

At Southern California Edison (SCE) - Rosemead

Posted on Sep 9

View job Apply on company site

Manager, Medicare Digital Growth and Lead Management

At Healthfirst - Hybrid

Posted on Sep 9

View job Apply on company site

Intern - Construction Management

At CRH - Grand Rapids

Posted on Aug 31

View job Apply on company site

Outcome Driven Strategies, Trading and Portfolio Operations - Vice President / Senior Vice President

At iCapital - New York

Posted on Aug 14

View job Apply on company site

Senior Director, Creative Operations

At Equinox - New York

Posted on Nov 2

View job Apply on company site

TikTok

SMB BPO Management Manager - TikTok Local Services

Jakarta, IndonesiaOperationsPosted Jul 29, 2026

Apply on company site View full job

Responsibilities

About the Team
With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities:
- Manage and optimize BPO workflows to ensure smooth and efficient operations, meeting key performance targets.
- Resolve complex seller queries and provide actionable insights to improve seller experience and engagement.
- Lead key platform projects focused on integration, monetization, and scalability, ensuring alignment with overall business goals.
- Collaborate with cross-functional (XFN) teams and category teams to align strategies, drive shared objectives, and optimize team performance to foster strong relationship with internal stakeholders.
- Monitor and analyze BPO performance metrics, identify bottlenecks, and implement process improvements to enhance productivity.
- Continuously assess and adjust operational processes to support business growth and innovation.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Business, Operations, or a related E-commerce field.
- At least 2 years of experience in Transaction operations, account management is a plus
- Strong problem-solving skills and the ability to resolve complex issues in a fast-paced environment.
- Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.
- Ability to manage multiple projects simultaneously while ensuring alignment with business objectives.
- Data-driven mindset with the ability to analyze performance metrics and propose actionable improvements.

Preferred Qualifications:
- Proactive and results-oriented, with strong project management, organizational, and analytical skills
- High attention to detail and rigor, with a can-do attitude and eagerness to learn
- Adaptable and able to thrive in ambiguity, adjusting quickly to change and committed to continuous improvement
- Open to giving and receiving constructive feedback

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree in Business, Operations, or a related E-commerce field.
- At least 2 years of experience in Transaction operations, account management is a plus
- Strong problem-solving skills and the ability to resolve complex issues in a fast-paced environment.
- Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.
- Ability to manage multiple projects simultaneously while ensuring alignment with business objectives.
- Data-driven mindset with the ability to analyze performance metrics and propose actionable improvements.

Preferred Qualifications:
- Proactive and results-oriented, with strong project management, organizational, and analytical skills
- High attention to detail and rigor, with a can-do attitude and eagerness to learn
- Adaptable and able to thrive in ambiguity, adjusting quickly to change and committed to continuous improvement
- Open to giving and receiving constructive feedback

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile