788 jobs for "Escalation Manager"

Lab Manager

At Apple - Cupertino

Posted on Oct 19

View job Apply on company site

Fund Servicing Manager - Fund Accounting - Vice President

At JPMorgan Chase - Taguig City

Posted on Nov 5

View job Apply on company site

Global Program Manager, Executive Premier Support Office

At Uber - San Francisco

Posted on Oct 30

View job Apply on company site

Production Area Manager

At General Motors - Marion

Posted on Oct 26

View job Apply on company site

Senior Services Project Manager

At Schneider Electric - Phoenix · Costa Mesa

Posted on Nov 3

View job Apply on company site

Senior Manager, Qualifed Success Architecture

At Salesforce - Remote / Flexible

Posted on Oct 31

View job Apply on company site

Brand Partnerships Manager, Consumer Services - GBS

At TikTok - Madrid

Posted on Nov 2

View job Apply on company site

Senior ER Specialist

At The TJX Companies, Inc. - Walsall

Posted on Oct 29

View job Apply on company site

Account Manager II

At PNC - Denver

Posted on Nov 8

View job Apply on company site

Technical Program Manager

At Deloitte - Chicago

Posted on Nov 4

View job Apply on company site

Real Estate Construction Project Manager

At Spectrum - Sandy Springs

Posted on Nov 5

View job Apply on company site

Business Operations Manager

At Eaton - Arden

Posted on Oct 24

View job Apply on company site

Sr. Client Consulting Manager

At Visa

Posted on Nov 3

View job Apply on company site

Senior Manager, HR Risk Management

At Capital One

Posted on Oct 29

View job Apply on company site

Senior Project Manager

At Mars Incorporated - Remote / Flexible

Posted on Oct 22

View job Apply on company site

Vice President, Mobility Team Manager (Delaware/Princeton)

At BlackRock - Wilmington

Posted on Oct 23

View job Apply on company site

Deputy Manager - Field Service Engineer

At Schneider Electric - Mumbai

Posted on Oct 29

View job Apply on company site

Wealth Management & Trust Operations - Investment Management Manager

At Deloitte - Atlanta · Boston

Posted on Oct 17

View job Apply on company site

TikTok Shop - Content Governance Policy Program Manager

At TikTok - San Jose

Posted on Nov 2

View job Apply on company site

Manager

At Apple - Caserta

Posted on Oct 16

View job Apply on company site

Apple

Lab Manager

Cupertino, CA$151,900 – $304,600Posted 20 days ago

Apply on company site View full job

Our team designs, builds, and tests next-generation hardware and technologies that power Apple products used by hundreds of millions of people around the world. We're looking for a Lab Manager to help us maintain a world-class engineering lab environment where our teams can innovate quickly, safely, and reliably.

Description

As Lab Manager, you'll wear two hats: you'll lead and develop a team of lab technicians/coordinators while also rolling up your sleeves as an individual contributor - running experiments, operating equipment, and directly supporting engineering programs. This is a hybrid player-coach role for someone who wants both people leadership and hands-on technical ownership. You'll ensure the lab runs safely and efficiently while also being a technical resource engineers can rely on day-to-day.","responsibilities":"Hire, manage, mentor, and develop a small team of lab technicians/coordinators

Set priorities, assign work, and review team output to ensure quality and consistency

Conduct performance reviews, career development conversations, and skills growth planning for direct reports

Foster a culture of safety, accountability, and continuous improvement within the lab team

Personally operate, calibrate, and troubleshoot lab equipment in support of engineering test plans and experiments

Execute test protocols, collect and analyze data, and contribute directly to engineering programs alongside the technicians you manage

Serve as a technical escalation point for complex equipment issues or non-standard test setups

Design and build new test fixtures, setups, or lab processes as needed for emerging program requirements

Manage daily lab operations, including equipment inventory, maintenance schedules, calibration, and repair coordination

Oversee procurement, vendor relationships, and budget tracking for lab equipment, consumables, and services

Develop and enforce lab safety protocols in compliance with EHS (Environmental Health & Safety) standards and Apple policies

Partner with engineering teams to plan lab layouts, allocate space/resources, and support new equipment installations

Maintain accurate records for asset tracking, equipment certifications, and regulatory documentation

Manage access control, security protocols, and confidentiality requirements for sensitive prototype hardware

Identify and implement process improvements to increase lab efficiency, uptime, and throughput

Coordinate cross-functional logistics between engineering, facilities, EHS, and supply chain teams

Preferred Qualifications

Experience in a hardware development or R&D environment (consumer electronics preferred)

Demonstrated ability to switch fluidly between hands-on technical work and people leadership in a fast-paced environment

Familiarity with EHS regulations (OSHA, EPA) and chemical/electrical safety protocols

Experience with inventory/asset management software and procurement systems

Strong interpersonal and communication skills; ability to work cross-functionally with engineers, technicians, and vendors

Project management experience or certification (PMP, Six Sigma, etc.)

Experience supporting confidential or prototype-stage hardware programs

Minimum Qualifications

Bachelor's degree in Engineering, or 5+ years of industry experience

3+ years of hands-on experience working in a technical/engineering lab environment, including direct execution of tests and equipment operation

1+ years of experience leading, mentoring, or managing a team (direct reports, project team, or informal lead role)

Strong understanding of lab safety standards, hazardous materials handling, and regulatory compliance

Experience with equipment maintenance, calibration procedures, and asset management systems

Excellent organizational skills with the ability to balance individual technical work with team management responsibilities

Ability to lift and move lab equipment as needed

Willingness to work on-site 5 days a week; some roles may require flexibility for early/late hours around equipment deliveries, test schedules, or urgent repairs

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $151,900 and $304,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile