7,605 jobs for "Support Services Team Lead"

Senior Program Manager O2C, Finance Transformation

At Apple - Austin

Posted on Oct 11

View job Apply on company site

WW Sales Business Process Reengineering (Business & Education) Manager

At Apple - Cupertino

Posted on Oct 11

View job Apply on company site

Production Control Planner/Scheduler II -Electronics Facility

At Leidos - Huntsville

Posted on Oct 10

View job Apply on company site

Manager, Inbound Sales: Individual Retirement- Annuities

At Prudential Financial - Fort Washington

Posted on Oct 10

View job Apply on company site

Vice President - Home Lending Finance & Business Management

At JPMorgan Chase - Columbus

Posted on Oct 9

View job Apply on company site

Entry Level Avionics Engineer - Hypersonics

At Leidos - Huntsville

Posted on Oct 9

View job Apply on company site

Vice President - Senior Manager of Site Reliability Engineering

At JPMorgan Chase - Jersey City

Posted on Oct 8

View job Apply on company site

Engineering Manager, Apple Card & Savings

At Apple - New York City

Posted on Oct 8

View job Apply on company site

Principal Associate - Data Engineer

At Capital One - Bengaluru

Posted on Oct 8

View job Apply on company site

MES Administrator

At Leidos - Huntsville

Posted on Oct 7

View job Apply on company site

Software Engineering Manager - Vehicle Data Platform

At General Motors - Markham · Oshawa

Posted on Oct 6

View job Apply on company site

Buyer III

At Applied Materials - Austin

Posted on Oct 6

View job Apply on company site

Tax Senior, Legal Management Consulting

At Deloitte - Austin · Chicago

Posted on Oct 6

View job Apply on company site

Vice President of Sales

At Eaton - Beachwood

Posted on Oct 6

View job Apply on company site

Vice President of Sales

At Eaton - Moon Township

Posted on Oct 6

View job Apply on company site

Vice President of Sales

At Eaton - Syracuse

Posted on Oct 6

View job Apply on company site

Vice President of Sales

At Eaton - Houston

Posted on Oct 6

View job Apply on company site

Control Manager - AML/KYC - Senior Associate

At JPMorgan Chase - Wilmington

Posted on Oct 5

View job Apply on company site

Software Developer

At Schneider Electric - New Cairo

Posted on Oct 5

View job Apply on company site

Business Assurance & Compliance

At Apple - Austin

Posted on Oct 4

View job Apply on company site

Apple

Senior Program Manager O2C, Finance Transformation

Austin, TXPosted 29 days ago

Apply on company site View full job

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success.

We are seeking an experienced and dynamic Senior Program Manager to lead Order to Cash (O2C) transformation initiatives, modernizing and optimizing the systems, workflows, and controls that power billing, credit, collections, and cash application. This role works hand-in-hand with the broader transformation team, IS&T, and O2C business stakeholders. The ideal candidate will possess a strong blend of technical acumen, hands-on O2C process expertise, and program management experience, along with a passion for transforming complex workflows to ensure operational excellence, data integrity, and a robust control framework.

Description

The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming O2C processes, systems, and workflows. This role is grounded first in O2C process expertise, executed through disciplined program management, and enabled by technical fluency in data and systems.

","responsibilities":"Own the program plan, timeline, and cross-functional coordination for transformation initiatives, in close collaboration with Finance leadership, IS&T, PMO, and business units.

Analyze and redesign end-to-end finance workflows across cross-functional groups to strengthen quality controls, improve data accuracy, and enable scalability through automation.

Evaluate, recommend, and oversee implementation of new enterprise technologies and systems using direct technical fluency to validate solutions in close partnership with IS&T.

Preferred Qualifications

Deep understanding of the end-to-end O2C cycle: order management, credit management, billing/invoicing, accounts receivable, collections, deductions/disputes, and cash application.

Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units.

Hands-on experience with O2C systems such as SAP, Oracle Fusion, Salesforce, HighRadius, or similar billing/credit/collections platforms, including evaluating and shaping system design and configuration decisions.

Proven ability to apply emerging technologies (Generative AI, RPA) to O2C problems such as anomaly detection in billing, automated dispute triage, credit risk scoring, or collections prioritization from concept through implementation.

Working knowledge of regulatory compliance and internal-controls frameworks relevant to O2C and finance operations.

Demonstrated expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) solutions.

Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.

Minimum Qualifications

7-10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.

BS or BA in Business, Economics, or equivalent.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile