Join a high-visibility team shaping how we engage clients and prospects across North America. You'll partner with senior leaders to design standout experiences, scale what works, and use data and technology to continuously improve outcomes.
As a Head of Commercial Banking Payments Events (Executive Director) in Commercial Banking Payments, you will set the North America strategy and oversee delivery for a portfolio of client events, executive engagements, and third-party sponsorships. You'll advise senior stakeholders, elevate program content and experience design, and build measurement discipline that ties activity to business impact. You'll also lead and develop a small, high-performing team while partnering closely with Finance & Business Management (F&BM) and cross-functional colleagues to manage budget, performance insights, and operational excellence.
Job Responsibilities - Set the North America Commercial Banking Payments events strategy aligned to business priorities and client/prospect engagement objectives
- Advise senior executives and partners, providing clear counsel and recommendations across diverse stakeholder groups
- Lead end-to-end delivery of a portfolio of events, executive engagements, and partner-led programs across North America
- Own portfolio financial management, including budget planning, forecasting, tracking, and reporting
- Define success metrics and key performance indicators, and use analytics and AI-enabled tools to measure outcomes and improve return on investment
- Design flagship program experiences, including content strategy, agendas, speaker strategy, messaging, and attendee journey
- Evaluate third-party sponsorship and partnership opportunities for strategic fit, value, and measurable impact
- Negotiate and manage sponsorship and vendor relationships to ensure performance, quality, and commercial rigor
- Lead and develop a team of approximately 2-4 professionals, fostering strong coaching, accountability, and growth
- Coordinate effectively with matrixed partners, production teams, and external vendors to deliver consistent execution
- Ensure operational excellence across concurrent programs through strong project plans, timelines, staffing, and logistics oversight
Required Qualifications, Capabilities, and Skills - 15+ years' experience leading a portfolio of complex events, executive engagements, and/or sponsorship programs end-to-end (strategy through delivery)
- Demonstrated ability to influence senior stakeholders and manage cross-functional partnerships across multiple teams and geographies
- Experience using measurement, analytics, and AI/technology tools to drive insights, efficiency, and program optimization
- Strong capability in budget ownership, forecasting, and performance reporting for multi-program portfolios
- Excellent skills in program leadership and operational rigor across multiple concurrent workstreams
- Proven people leadership experience, including coaching and developing high-performing teams
- Ability to travel approximately 20-25% with occasional off-hours commitments
Preferred Qualifications, Capabilities, and Skills - Bachelor's degree
- Industry experience in financial services, payments, or commercial banking
- Experience building differentiated event and sponsorship programs within a large, global organization
- Strong negotiation experience with third-party partners and vendors
- High proficiency in Microsoft Excel, PowerPoint, and Word, plus familiarity with CRM and event technology platforms and AI tools
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
