3,266 jobs for "Lead Customer Partner"

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Apple's Worldwide Industries and Partnerships team drives Apple's strategy for the industries that matter most. We are looking for a senior leader to own that strategy for Financial Services end to end: someone with deep credibility in the Financial Services community, a track record of leading enterprise technology transformations, and the ability to shape how Apple shows up for an industry where trust is the core currency.

Description

You will lead engagement strategy for the top 50 global Financial Services companies alongside Account Executives, while building partnerships across the industry to expand our scale and reach. You will work with Apple's channel organization to extend wins into repeatable, partner-led motions across the broader market. You will serve as the two-way conduit between the industry and Apple's Product, Engineering, and platform teams.","responsibilities":"Own the Worldwide Enterprise Strategy for Financial Services, identifying where Apple can uniquely solve customer challenges and turning insight into actionable use cases

Lead engagement strategy for the Top 50 global Financial Services companies, driving platform standardization and multi-year lifecycle adoption

Define Apple's value narrative across the full breadth of the industry: advisory, wealth management, branch operations, trading floors, developers, compliance, and frontline banking workers

Serve as a thought partner to Apple's senior leadership and represent Apple credibly to the external Financial Services community

Convert Top 50 wins into reference architectures and scalable playbooks for partner-led coverage of the broader market

Build and maintain trusted relationships with CIO, CISO, COO, CTO, CFO, Treasurer, and other senior executives

Lead and influence worldwide teams and stakeholders, both direct and indirect, who engage with Financial Services customers.

Define and track key success metrics for platform adoption and Top 50 engagement

Preferred Qualifications

Experience leading digital transformation or enterprise technology modernization within large-scale banking, insurance, wealth management, or capital markets organizations

Familiarity with enterprise AI deployment models and implications for data residency and regulatory exposure

Familiarity with emerging fintech shifts (digital assets, agentic AI, embedded finance)

Strong understanding of partner ecosystems including systems integrators, resellers, and ISVs

Experience building vertical-specific playbooks or reference architectures

Familiarity with Financial Services regulatory frameworks (SEC, FINRA, FFIEC, GDPR, PCI-DSS, GLBA)

MBA or equivalent advanced degree

Ability to travel domestically and internationally

Minimum Qualifications

15+ years in enterprise strategy, business development, digital transformation, or sales leadership with significant Financial Services experience

Deep understanding of the Financial Services industry including digital banking, branch operations, trading environments, treasury and payments, regulatory compliance, fraud and risk management, and developer platforms

Established network within the Financial Services executive community, gained through direct industry experience with large banks and their executives, sufficient to open relationships and shape industry dialogue on Apple's behalf.

Demonstrated success with go-to-market strategies involving direct enterprise engagement and indirect channel or partner ecosystems

Strong understanding of Apple platforms (iPhone, iPad, Mac) in enterprise environments

Fluency in enterprise technology trends, with the ability to translate platform capabilities into business value for regulated institutions

Experience engaging and influencing C-suite executives (CIO, CISO, COO, CTO, CFO, Treasurer)

Strong financial acumen including TAM analysis and business case development

Experience leading cross-functional initiatives without direct reporting authority

Bachelor's degree

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $229,000 and $344,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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