41 jobs for "TikTok Shop - Customer Experience Strategy & Product Lead"

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
1. Campaign Management & Execution
- Comprehensive understanding of Live-streaming content operation and product assortment strategy
- Work as a Campaign Executive with related stakeholders to ensure the campaign is running smoothly, including promotion setting, seller registration and communication with cross functional teams
- Monitor real-time campaign/ project performance and keep tracking of post campaign performance evaluation
- Support to help with any other general ad-hoc duties
2. Data Analysis & Insights
- Analyze and visualize livestream performance data to support business monitoring and decision-making.
- Build dashboards and generate regular performance reports, highlighting key insights, trends, and optimization.

Qualifications

Minimum Qualifications:
- Currently Pursuing an Undergraduate/Master in Marketing, Business, Communications or related fields.
- Proven skills in project management.
- Proven skills communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.

Preferred Qualifications:
- Proven experience in data analysis

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently Pursuing an Undergraduate/Master in Marketing, Business, Communications or related fields.
- Proven skills in project management.
- Proven skills communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.

Preferred Qualifications:
- Proven experience in data analysis

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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