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Senior Legal Systems and Operations Specialist

This role is remote, and the successful candidate will be required to work North American Eastern time zone hours.

We are seeking a Senior Legal Systems and Operations Specialist to join our Legal team reporting to the Assistant General Counsel, Global Employment and Procurement. The ideal candidate will have a proven track-record of successfully implementing and managing a variety of Legal IT systems and tools, as well as experience in handling various other technical and operational needs of an in-house Legal Department. Experience with AI Legal tools is strongly preferred.

In this role you will:

• Be responsible for selection, implementation, and maintenance of all IT tools used by the Legal team. This includes but is not limited to:
o Collaborating with the Legal team to define technical requirements for any new or existing tools;
o Collaborating cross-functionally with IT and others on implementations of new technology or new features, including understanding, communicating, and testing all Legal team requirements;
o Training and enabling Legal team users on all technology, including the specific use-case for their role; and
o Operating as a first point of contact for any issues experienced by Legal team users in utilizing IT tools.

• Manage all Legal Department purchasing, budget, events, and vendor management following Cornerstone's established processes for vendor engagement and purchase requisitioning;

• Assist with maintaining the Legal team's document repository systems, including establishing and following best practices for document management;

• Assist with document signature routing and processing via Salesforce/Docusign integration as well as outside the system, following Cornerstone's signing authority policies;

• Perform clerical tasks including maintaining corporate governance matters for U.S. and foreign subsidiaries;

• Provide administrative support to the Legal team, including the General Counsel's travel and expense reports; and

• Perform other related duties, as assigned.

You've got what it takes if you have...

• At least 5 years of hands-on working experience in an in-house corporate Legal Department (multi-national SaaS or other tech company strongly preferred);

• An AI-first technology lens, as well as practical experience implementing and managing common Legal tools, such as Docusign, SharePoint, AI contracts review tools, and other Legal IT technologies;

• Practical experience representing a Legal team in company-wide IT implementations, including in communicating Legal team requirements and ensuring they are addressed, as well as in completing User Acceptance Testing on behalf of the Legal team;

Prior experience in training Legal Department users on Legal IT technologies and encouraging adoption - experience with change management best practices will be strongly preferred;

• Excellent interpersonal and collaboration skills, including the ability to collaborate and build positive relationships with colleagues within the Legal team as well as with other internal stakeholders.

• Exceptional written and verbal communication skills, including fluency and proficiency in written and spoken English;

• Ability to prioritize multiple competing tasks in a high-pressure environment;

• Proficiency in Microsoft Office Suite;

• Consideration and experience in navigating privacy, security, and AI obligations;

• Commitment to work North America time zone hours; and

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

An extra dose of awesome if you have...

• Understanding of law firm billing;

• Events or project management experience.

About Cornerstone OnDemand

Size: 1,001 - 5,000 employees
Industry: Technology

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