348 jobs for "Technical Product Manager - Cyber/Application Security"

Tech Support Associate

At Infosys - Queretaro

Posted on Nov 6

View job Apply on company site

DGM - Offer Marketing (EAE)

At Schneider Electric - Bangalore

Posted on Nov 6

View job Apply on company site

Field Service Representative

At Schneider Electric - Los Angeles

Posted on Nov 6

View job Apply on company site

Field Service Representative - Secure Power/Electronic

At Schneider Electric

Posted on Nov 6

View job Apply on company site

Field Engineer Intern

At GE Vernova - Remote / Flexible

Posted on Nov 5

View job Apply on company site

Sales Funtional Rotation Program Associate (Graduate)

At Cummins - Peterborough

Posted on Nov 5

View job Apply on company site

Sr. Field Service Representative - Power Distribution/Electrical

At Schneider Electric - Raleigh

Posted on Nov 5

View job Apply on company site

Field Service Representative I - Power Services

At Schneider Electric - Meridian · Jackson

Posted on Nov 5

View job Apply on company site

Senior Manufacturing Engineer

At NIKE, Inc. - Jakarta Raya

Posted on Nov 5

View job Apply on company site

Software Engineer III - Fullstack, ITC

At NIKE, Inc.

Posted on Nov 5

View job Apply on company site

Senior Site Reliability Engineer

At Atlassian - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Tech Support Associate

At Infosys - Queretaro

Posted on Nov 4

View job Apply on company site

Field Service Representative - New York

At Schneider Electric - New York

Posted on Nov 3

View job Apply on company site

Designer II, NSW Print & Pattern Graphic Design

At NIKE, Inc. - Beaverton

Posted on Nov 3

View job Apply on company site

Facilities Maintenance Engineer

At General Motors - Spring Hill

Posted on Nov 2

View job Apply on company site

Lead Marketing Analytics Analyst (Hybrid)

At American Family Insurance - Madison · Boston

Posted on Nov 2

View job Apply on company site

Associate Production Supervisor

At Flex - Austin

Posted on Nov 7

View job Apply on company site

Coordinator Hogshead Control Room

At Altria Group, Inc. - Richmond

Posted on Nov 7

View job Apply on company site

Commissioning Engineer

At Hitachi Energy - Rome

Posted on Nov 6

View job Apply on company site

Business development Lead

At Hitachi Energy - Faridabad

Posted on Nov 6

View job Apply on company site

Infosys

Tech Support Associate

Queretaro, MexicoPosted 3 days ago

Apply on company site View full job

Role Summary
We are seeking a detail-oriented Order Entry Associate to manage end-to-end order processing and validation within telecom/order management systems. This role ensures accurate order capture, compliance adherence, and seamless coordination across teams to support timely service delivery and operational efficiency.

Key Responsibilities

Manage order intake and task creation by reviewing orders submitted through CPQ tools (e.g., Salesforce, IFO).
Perform order validation including:
- Compliance checks on all incoming orders as per SOP.
- Validation of product codes, pricing, and contractual terms
- Verification of customer details, service location, and technical specifications against approved quotes
Validate completeness of order details and ensure all required documentation is attached.
Work on assigned orders/cases and coordinate with Sales/CCM teams to resolve missing or incorrect information.
Update internal systems with correct circuit IDs, service attributes, and billing details.
Accurately enter validated orders into inventory and provisioning systems
Communicate order status updates to requestors and resolve discrepancies promptly.
Collaborate with Sales, Provisioning, and CCM ( Customer Care Manager) to resolve order-related issues.
Escalate delays to ensure SLA adherence.
Provide timely communication to stakeholders on order status, risks, and exceptions.
Identify process gaps and recommend improvements to enhance efficiency and accuracy.

Required Skills & Experience

Understanding of telecom order management processes.
Familiar with Salesforce, VFO and inventory/provisioning systems.
High attention to detail with good data validation and compliance skills.
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.
Familiarity compliance requirements and telecom provisioning workflows.
Fluency in written and verbal communication.

Preferred / Nice-to-Have

Experience with reporting and visualization tools such as Power BI.
Knowledge of telecom service provisioning and order lifecycle management.
Exposure to process improvement methodologies and automation initiatives.
Familiarity with ITIL practices or ticketing tools (e.g., ServiceNow).

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

View company profile