3,578 jobs for "Manager, Technical Support"

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Description
Apple's global eBusiness Services team seeks an outstanding Software Engineering Manager to lead the team of engineers to implement innovative and scalable solutions. This is an excellent opportunity for a self-driven, hardworking, result-oriented person to provide integration solutions using various technology stacks and platforms. Enjoy the benefits of working in a fast- growing business where you are encouraged to "Think Different" and where your efforts play a key role in the success of Apple's business.

We are looking to hire extraordinary individuals with a strong focus on entire application lifecycle including development, testing, operations and support with excellent communication and interpersonal skills, and the ability to work effectively across multiple business and technical teams. As a part of this team, you will build and manage groundbreaking software services
using innovative technology, one that is continually innovating and is proud of making a difference.","responsibilities":"You will lead a team of engineers but make decisions affecting many cross-functional partners.
You will remain close to the code and are expected to contribute to code reviews and risk assessments.
You will represent your team and technology in cross-functional meetings and drive solutions, partnering with multiple IS&T, business and external partner teams.
You will participate in clarifying requirements and goals for cross-functional software projects. You will have the opportunity to plan a multi-year roadmap, lead the design, execution and post-execution phaases of software development.
You will be responsible for the development of some of the brightest engineers in the industry!

Preferred Qualifications
Proficiency in designing and architecting large projects including performance, scalability, robustness, and resiliency.
Expertise in infrastructure, dev-ops, SRE, support and QE processes.
Familiarity with additional programming languages, specifically Golang and Ruby on Rails.
Communicate effectively; vertically and horizontally throughout the organization.
Result-oriented and demonstrates the high degree of ownership and accountability.
Possess excellent problem-solving and analytical skills.

Minimum Qualifications
More than 12 years experience, at least 5 of which are in managing engineering teams.
Strong programming experience of 5+ years using Python or Java frameworks such as Spring.
Strong Middleware experience building frameworks using tools like Mulesoft, webMethods or others.
Strong object oriented design and analysis skills.
Experience with micro-services architectures and container-based deployment (e.g. Docker, Kubernetes).
Strong working level experience with Oracle, Postgres or similar relational databases and NoSQL databases such as MongoDB.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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