237 jobs for "Building Automation Application Engineer I"

Technical Operation Engineer

At Apple

Posted on Sep 29

View job Apply on company site

Data Services Engineer

At Apple

Posted on Sep 27

View job Apply on company site

[Early Career] Quality Engineer, Security Server Applications

At Apple

Posted on Aug 29

View job Apply on company site

AI Systems Engineer Graduate (AI Code Infrastructure-Agentic Ops US) - 2027 Start

At TikTok - San Jose

Posted on Aug 4

View job Apply on company site

AI Agent Engineer Graduate (Search) - 2027 Start

At TikTok

Posted on Aug 3

View job Apply on company site

Machine Learning MLOps Engineer Graduate (MLOps) - 2027 Start

At TikTok - San Jose

Posted on Aug 3

View job Apply on company site

Principal Security Software Engineer, Application Security

At Roblox - San Mateo

Posted on Apr 8

View job Apply on company site

Software Engineer - GPU reliability

At Hudson River Trading - New York

Posted on Feb 12

View job Apply on company site

Site Reliability Engineer (Raptor)

At SpaceX - Hawthorne

Posted on Jul 15

View job Apply on company site

Senior Security Application Engineer

At BitGo - New York

Posted on Sep 30

View job Apply on company site

Senior DevSecOps Engineer

At Justworks - New York

Posted on Oct 5

View job Apply on company site

Staff Application Security Engineer

At Brex

Posted on Jun 25

View job Apply on company site

Frontend Engineer

At NEXT Insurance - Kfar Saba

Posted on Jul 16

View job Apply on company site

AI Software Engineer

At Bishop Fox - San Francisco Bay Area

Posted on Feb 18

View job Apply on company site

Senior Security Application Engineer

At BitGo - Palo Alto

Posted on Sep 30

View job Apply on company site

Lead Software Engineer - Full Stack

At JPMorgan Chase - Dublin

Posted on Sep 16

View job Apply on company site

Software Engineer II, ITC

At NIKE, Inc.

Posted on Nov 5

View job Apply on company site

Sr. Engineer - Infrastructure

At The Hartford - Hyderabad

Posted on Nov 5

View job Apply on company site

Principal Full Stack Engineer

At Fidelity Investments - Durham

Posted on Oct 14

View job Apply on company site

Software Engineer TS/SCI Poly

At Leidos - Alexandria

Posted on Mar 24

View job Apply on company site

Apple

Technical Operation Engineer

Posted Sep 29, 2026

Apply on company site View full job

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description
The Technical Operations Engineer will support and improve business-critical Customer Systems
services used across Apple's global customer-support organizations. The role combines advanced
production support, automation, reliability engineering and Operational Excellence.
The engineer will be responsible for service health, incident response, root-cause analysis and
continuous improvement of operational processes, tooling and platform reliability.","responsibilities":"Operate globally distributed, business-critical customer-support applications and platforms.
Monitor service availability, latency, capacity, throughput and error rates.
Lead troubleshooting of complex application, infrastructure, database, integration and network issues.
Participate in or lead major-incident response, service restoration and stakeholder communication.
Perform root-cause analysis and drive permanent corrective actions.
Identify recurring incidents, operational gaps and reliability risks, and convert them into improvement initiatives.
Build automation, diagnostics and self-service tools to reduce manual operational work.
Develop dashboards, health checks, actionable alerts and automated remediation.
Drive Operational Excellence across incident, problem, change, release and capacity management.
Deﬁne and track service metrics, operational KPIs, SLIs and SLOs.
Support Java applications, REST APIs, microservices and asynchronous integrations.
Coordinate production releases, conﬁguration changes, deployment validation and rollback planning.
Lead production-readiness and operational-readiness reviews for new services and major changes.
Partner with software engineering teams to improve application operability, resilience and supportability.
Maintain runbooks, troubleshooting guides and service documentation.
Support capacity planning, resilience testing and disaster-recovery exercises.
Participate in on-call rotations and support critical launches and business events.
Mentor junior engineers and promote a culture of ownership and continuous improvement.

Preferred Qualifications
Experience with Kubernetes, container platforms and Alicloud services.
Knowledge of Oracle, PostgreSQL, MongoDB, Kafka or similar technologies.
Experience building operational automation and automated remediation.
Experience with high availability, disaster recovery and production-readiness practices.

Minimum Qualifications
7+ years of experience in Technical Operations, production engineering, application support or Site Reliability Engineering.
Strong troubleshooting skills across Linux, applications, APIs, databases and networks.
Experience deploying, monitoring and supporting Java-based enterprise applications.
Experience with scripting or software development using Python, Java, Go or shell.
Experience with logging, monitoring and observability tools such as Splunk.
Understanding of HTTP, DNS, TCP/IP, load balancing and distributed systems.
Experience with incident, problem, change and release-management processes.
Demonstrated ability to use operational metrics and incident trends to drive service
improvements.
Strong communication, documentation and stakeholder-management skills.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile