3,700 jobs for "Customer Service Engineer"

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Job Responsibilities• Pre-sales and post-sales technical support for Romax software, including on-site customer training, routine technical troubleshooting and consulting projects across automotive, wind power, industrial transmission and other sectors.• Ongoing software maintenance and applied technical research: develop training documents & videos, translate software UI and technical manuals, compile industry application cases.• Support marketing events such as seminars, exhibitions and on-site customer technical workshops; draft and present technical proposals, assist in identifying potential sales leads.Job Requirements• Master's degree or higher in Mechanical Design, Vehicle Engineering or related disciplines( It's best to graduate from a 985/211 university or For those who are particularly outstanding, the requirement can be relaxed to a bachelor's degree)• Minimum 5 years of working experience in transmission/gearbox industry; familiar with general design, calculation and analysis workflow of gear drive systems as well as design theories and verification methods for gearbox durability, NVH and efficiency performance indicators.• Proficient in parametric design of involute cylindrical gears and fatigue strength evaluation (contact & bending fatigue) complying with ISO/DIN standards.• Skilled in rolling bearing selection and calculation of bearing load, stiffness, service life per relevant ISO/DIN specifications.• Capable of reading English technical literature and daily oral English communication.• Modest, prudent, responsible with solid customer service awareness.N/A

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