1,250 jobs for "Lead Customer Service Engineer"

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
Hwaseong-Castle,KOR

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities :

1. At least +7 years of semiconductor Etch process and hardware expert with hands-on lab/fab experience and knowledge of state-of-the-art analytics applications.

2. Engage on service product development including NPI alpha in lab and optimization at customer sites.

3. Deploy New service products to solve customer HVPs in troubleshoot issues in fabs and validate value in the field.

4. Lead and support projects to deliver to KPIs for success at customer site.

5. Communicate clearly and timely to both internal and external customers on progress vs plan, results, next steps, and help needed.

6. Document BKMs and procedures to help develop training material and train the trainer.

7. Direct experience of algorithm writing (e.g., R, Python) is a plus.

8. Travel to international locations at ~25%.

9. Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 25% of the Time

Relocation Eligible:
No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

About Applied Materials

At Applied Materials, our innovations Make Possible® a Better Future.

Size: 10,000+ employees
Industry: Manufacturing

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