42 jobs for "Customer Care Representative"

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team:

Our BDRs play a crucial role in our customer journey. Just like in sports, teamwork is key, and you'll be collaborating closely with our Field Sales teams to identify and create new business opportunities. This hybrid office-based role offers the flexibility you need while being part of a dynamic and supportive team.

About the Role:

Territory trailblazer: Craft and prioritize target account lists within your territory, collaborating with field sales executives and management to make your mark.

Revenue Rockstar: Use your prospecting prowess to generate revenue through dynamic outbound calling and lead generation.

Product Guru: Dive deep into UKG products and solutions, sparking interest and showcasing the value of our offerings to propel the sales cycle forward.

Sales Partner: Team up with field sales to champion UKG's initiatives, enhancing customer and prospect knowledge of our cutting-edge products, programs, and services.

Insightful Innovator: Employ expert probing skills to expand contacts and uncover new product needs, boosting revenue and partnering with field sales.

Communication Maverick: Hit your metrics with impactful outbound calls and targeted emails, increasing live conversations and driving success.

Pipeline Accelerator: Provide top-notch lead information to the field sales team, accelerating account progression and sales pipeline growth.

Basic Qualifications:

Bachelor's degree in Sales OR Bachelor's degree in any field with 6+ months of relevant experience (such as sales, prospecting, or customer engagement) OR 1+ year of experience in a Business Development Representative (BDR), Sales Development Representative (SDR), Sales, Prospecting, or customer-facing role

Motivated and self-starter with a passion for business development, prospecting, sales, and/or marketing

Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences.

Must reside in the Atlanta, GA area and be able to work a hybrid schedule with two days per week in the office.

Must be willing and able to work 10:00 AM to 7:00 PM ET to support customers and business activities across the U.S. West Coast region.

Preferred Qualifications:

Excitement around the enterprise software industry, particularly HCM or Workforce Management.

Familiarity or certification in a common sales methodology (e.g., Sandler, Holden, AAISP).

Proficiency in using CRM tools like Salesforce.com.

Why You'll Love It:

Competitive Edge: Use your competitive mindset to thrive in a fast-paced, results-driven environment.

Team Success: Be part of a supportive team that values collaboration and celebrates achievements.

Career Growth: Enjoy opportunities for professional development and advancement within the company.

Dynamic Environment: Experience the excitement of a role where every day brings new challenges and opportunities.

Bring your drive and passion for success to our team and help us redefine the future of business development. Apply today and start your journey with us!

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer:

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $46,900 to $67,400, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

About UKG

Size: 10,000+ employees
Industry: Technology

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