171 jobs for "Senior Drive School and Vehicle Training Specialist"

Platform Governance Specialist - TikTok Platform Responsibilities, User Feedback Operations

At TikTok - San Jose

Posted on Jun 4

View job Apply on company site

Senior Strategy and Operations Manager, Delivery

At Uber - New York City · San Francisco

Posted on Nov 9

View job Apply on company site

Senior Program Manager

At Leidos - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Private Asset Valuation Specialist

At Vanguard - Malvern

Posted on Oct 22

View job Apply on company site

Program Lead - Data and Analytics

At JPMorgan Chase - New York · Jersey City

Posted on Nov 10

View job Apply on company site

Senior Project Manager

At Schneider Electric - Raleigh

Posted on Nov 2

View job Apply on company site

Director, Sales Strategy

At Salesforce - Singapore

Posted on Nov 3

View job Apply on company site

Sr. Product Operations Specialist

At Checkr - Nashville

Posted on Nov 4

View job Apply on company site

Senior Key Account Manager (Dine-In) - TikTok Local Services

At TikTok - Los Angeles

Posted on Oct 5

View job Apply on company site

Sr. EVMS Analyst

At Leidos - Huntsville

Posted on Sep 23

View job Apply on company site

Vice President, Project Manager - Business Transformation Services

At Morgan Stanley - Dallas

Posted on Aug 29

View job Apply on company site

TikTok Shop - Beauty Key Account Manager

At TikTok - Milan

Posted on Sep 15

View job Apply on company site

Lead Engineering Program Manager

At Leidos - Tewksbury

Posted on Sep 17

View job Apply on company site

Principal Program Manager

At Waters - Milford

Posted on Sep 23

View job Apply on company site

TikTok Shop - FMCG Key Account Manager

At TikTok - Paris

Posted on Jul 16

View job Apply on company site

TikTok Shop - Key Account Manager

At TikTok - Paris

Posted on Jul 16

View job Apply on company site

Senior Key Account Manager (QSR Franchise) - TikTok Local Services

At TikTok - Los Angeles

Posted on Jul 15

View job Apply on company site

Senior Key Account Manager (Travel) - TikTok Local Services

At TikTok - Seattle

Posted on Jul 14

View job Apply on company site

Measurement Partner, Indonesia

At TikTok - Jakarta

Posted on Jul 1

View job Apply on company site

Measurement Partner (Third-Party Associate)

At TikTok - Singapore

Posted on Apr 16

View job Apply on company site

TikTok

Platform Governance Specialist - TikTok Platform Responsibilities, User Feedback Operations

San JoseOperations$108,000 – $208,800Posted Jun 4, 2026

Apply on company site View full job

Responsibilities

About the Team
The team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

We are looking for a Senior Platform Governance Specialist to own and drive platform issue governance project for TnS (Trust & Safety) content safety platform & systems. This role focuses on transforming user feedback into structured, actionable insights to identify systemic platform issues, drive root cause analysis, and coordinate cross-functional solutions that continuously improve platform reliability and user experience.

In the longer term, this role will grow into the central owner of user feedback-driven governance across key TnS business lines (e.g., Video, Live), serving as the operational interface between platform users, business partners and product/engineering teams for continuous platform improvement.

What you will do:
- Own end-to-end platform issue governance across multiple business lines: from identifying systemic problems in user feedback, to root cause analysis, cross-functional remediation, and resolution tracking
- Drive product and engineering improvements by surfacing recurring pain points and product failure patterns, partnering with product and engineering teams to deliver lasting fixes
- Drive business and oncall process optimization by identifying workflow inefficiencies, collaborating with business teams and oncall teams to refine operational processes and enhance resolution quality
- Conduct periodic data analysis and reporting (biweekly/quarterly), quantifying issue trends, governance progress, and optimization outcomes for leadership and cross-functional stakeholders
- Partner with internal and external teams to promote technical knowledge transfer, build diagnostic tools and self-service solutions that improve issue interception rates
- Explore and apply AI tools and automation to enhance governance efficiency and analytical depth

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, with 5+ years of relevant experience in platform operations, user operations, product operations, or technical program management
- 3+ years of data analysis experience; strong ability to extract insights from operational data and translate them into prioritized action plans
- Proven track record of driving cross-functional projects to completion, working with engineering, product, and business stakeholders
- Ability to understand technical concepts and communicate effectively with engineering teams on issue diagnosis and solution design
- Strong problem-solving and critical thinking skills; detail-oriented with a structured approach to complex issues; self-driven with strong ownership and accountability; proactive in identifying problems and pushing for resolution
- Excellent stakeholder management and communication skills; comfortable operating in a fast-paced, globally distributed environment
- Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualifications:
- Experience in Trust & Safety, Content Moderation, or Platform Operations within internet/tech companies
- Experience with platform issue governance, incident management, or service reliability improvement
- Demonstrated experience using AI/automation tools to improve team or operational efficiency

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $108000 - $208800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, with 5+ years of relevant experience in platform operations, user operations, product operations, or technical program management
- 3+ years of data analysis experience; strong ability to extract insights from operational data and translate them into prioritized action plans
- Proven track record of driving cross-functional projects to completion, working with engineering, product, and business stakeholders
- Ability to understand technical concepts and communicate effectively with engineering teams on issue diagnosis and solution design
- Strong problem-solving and critical thinking skills; detail-oriented with a structured approach to complex issues; self-driven with strong ownership and accountability; proactive in identifying problems and pushing for resolution
- Excellent stakeholder management and communication skills; comfortable operating in a fast-paced, globally distributed environment
- Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualifications:
- Experience in Trust & Safety, Content Moderation, or Platform Operations within internet/tech companies
- Experience with platform issue governance, incident management, or service reliability improvement
- Demonstrated experience using AI/automation tools to improve team or operational efficiency

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile