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TikTok

TikTok Shop - Logistics Settlement Solution Manager

London, United KingdomOperationsPosted Aug 28, 2026

Apply on company site View full job

Responsibilities

Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-Commerce logistics business. We are looking for a program manager (product solutions) to support the growth in Europe.

Your Role
- Localize settlement regulations and procedures to ensure accuracy and compliance.
- Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
- Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects.
- Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
- Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
- Improve the handling of sellers' settlement-related consultations to enhance their overall experience.

Qualifications

Minimum Qualification(s)
- Bachelor's degree or higher in finance or accounting, or industry experience in the related fields.
- 5+ years of experience in settlement-related work within medium or large logistics enterprises.
- Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.) and a deep understanding of challenges related to billing & settlement.
- Strong attention to detail and proactive in identifying and solving issues.
- Excellent communication skills and a team player.

Preferred Qualification(s)
- Working knowledge of platform logistics processes.
- Experienced in settlement system solution design & build-up, or relevant product management experience.
- Proficient in Excel and PowerPoint, with a preference for candidates with data analysis skills.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Bachelor's degree or higher in finance or accounting, or industry experience in the related fields.
- 5+ years of experience in settlement-related work within medium or large logistics enterprises.
- Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.) and a deep understanding of challenges related to billing & settlement.
- Strong attention to detail and proactive in identifying and solving issues.
- Excellent communication skills and a team player.

Preferred Qualification(s)
- Working knowledge of platform logistics processes.
- Experienced in settlement system solution design & build-up, or relevant product management experience.
- Proficient in Excel and PowerPoint, with a preference for candidates with data analysis skills.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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