Creator Education Partnership Operations Intern (TikTok LIVE) - 2027 Start
Responsibilities
About the team
The LIVE Service Provider Team is responsible for MENA-wide creator visual upgrade programs, working with local service providers to deliver standardised live setups. Core focus: lighting, composition, background quality improvement, equipment delivery, on-site setup, quality control, and creator training.
We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
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Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities
- Service Provider Daily Operations & Project Delivery: Manage end-to-end service provider workflows: creator scheduling, equipment delivery, on-site installation, and post-setup follow-up. Enforce standardised visual quality criteria (lighting, composition, background); conduct pre- and post-upgrade quality audits. Resolve on-site issues and collect creator feedback for continuous improvement.
- Quality Control & Compliance: Audit service provider-delivered setups against the official scoring rubric. Review before/after samples; flag non-compliant cases and drive corrections. Ensure consistent quality execution across all service providers.
- Data Tracking & Performance Analysis: Track key metrics: upgrade volume, completion rate, pass rate, and visual improvement score. Maintain weekly dashboards and performance reports. Analyse bottlenecks and propose process optimisations for service providers.
- Creator Education & Training Support: Develop and update technical guidance (lighting, camera, background setup). Support service provider-led creator training sessions. Create simple tutorial materials for creators.
- Cross-team & Vendor Collaboration: Align with LIVE Operations, Creator Education, and Data teams. Liaise with local service providers to align quality standards and project goals.
Qualifications
Minimum Qualifications
- Currently pursuing an Undergraduate degree in Business, Media, Marketing, Communications or a related discipline.
- Full-time availability starting January 2027 in Dubai.
- Strong interest in live streaming, creator economy, and visual production.
- Proficiency in using English and Arabic/Turkish as working languages as key stakeholders are based in Arabic/Turkish-speaking regions, where Arabic/Turkish are primary working languages.
- Detail-oriented, organised, with basic Excel/data skills.
- Good communication and cross-team coordination skills.
Preferred Qualifications
- Prior experience in service provider/creator operations or live production.
- Basic knowledge of lighting, camera, and live streaming setup.
- Familiar with MENA creator culture and trends.
- Experience creating short tutorials is a plus.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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