568 jobs for "Customer Experience"

Responsibilities

Team Intro
The Content & Services Product Solutions & Operations (PSO) team focuses on non-commerce performance products-like lead generation and app advertising across various industry verticals.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

About the Role
We're looking for a curious, analytical, and execution-focused intern to join our Global Product Marketing team, focusing on closed-loop Mini Games and Mini Series as solutions. You'll work closely with Product Marketing Managers (PMMs) and cross-functional partners to support go-to-market strategy, performance insights, client messaging, and sales enablement. This is a hands-on role ideal for someone with strong analytical skills, thrives in ambiguity, and is excited to learn how digital ad products are launched, positioned, and optimized.

Responsibilities
- Go-to-market support: Help analyze product functionality, test hypotheses, and refine product messaging for advertiser-facing initiatives.
- Performance insights: Conduct data-driven deep-dives to identify best practices and optimization levers for our products.
- Market intelligence: Assist in competitive analysis, market research, and customer insight gathering to inform strategy.
- Sales enablement: Contribute to internal and external collateral like playbooks, decks, one-pagers, and performance reports.
- Product ops: Help improve how we communicate product updates and feature rollouts to regional sales teams and cross-functional stakeholders.
- Reporting & experimentation: Build dashboards or simple reports to track performance trends, surface insights, and recommend creative or targeting improvements.

Qualifications

Minimum Qualifications
- Currently enrolled in a university or graduate program
- Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome)
- Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools
- Detail-oriented with excellent organizational skills
- A high level of Mandarin language proficiency is required (fluent in written and spoken), with the ability to support CNOB markets, as the role involves complex communication with external sales teams and clients based in Mandarin-speaking markets where Mandarin is the primary working language

Preferred Qualification(s)
- Demonstrated interest in product marketing, performance-driven growth, or performance advertising (e.g. through coursework, side projects, internships)
- Experience working cross-functionally or in team-based projects, especially where ambiguity or multiple stakeholders were involved
- Previous internship experience in tech, advertising, consulting, or startups
- Exposure to product-led growth, user acquisition, or digital advertising
- Curiosity, initiative, and a willingness to figure things out with limited structure or hand-holding

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Currently enrolled in a university or graduate program
- Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome)
- Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools
- Detail-oriented with excellent organizational skills
- A high level of Mandarin language proficiency is required (fluent in written and spoken), with the ability to support CNOB markets, as the role involves complex communication with external sales teams and clients based in Mandarin-speaking markets where Mandarin is the primary working language

Preferred Qualification(s)
- Demonstrated interest in product marketing, performance-driven growth, or performance advertising (e.g. through coursework, side projects, internships)
- Experience working cross-functionally or in team-based projects, especially where ambiguity or multiple stakeholders were involved
- Previous internship experience in tech, advertising, consulting, or startups
- Exposure to product-led growth, user acquisition, or digital advertising
- Curiosity, initiative, and a willingness to figure things out with limited structure or hand-holding

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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