TikTok Commerce - Durables Category Account Manager
Responsibilities
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
- Acquire and manage Mexico's top brands to kick off business, focus on Home & Living, House Appliance, Auto & Moto, Electronics etc;
- Build and maintain relationships with partners, negotiate and secure best deals based on campaign;
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- Help partners gradually expand exposure by leveraging creators' capabilities or building their own;
- Discover new collaborative opportunities fit into partners' short-term and long-term development plans;
- Maintain service quality provided by partners - low cancelation and return rate, user reviews, and other components to increase conversion rate and customer satisfaction.
Qualifications
Minimum qualifications:
- Bachelor degree or above, with more than 2 years of work experience;
- Already have connections with Mexico brands and partners are preferred;
- Fluent in English and Spanish;
- Cross cultural communication and collaboration skills in a global working environment.
- Proficient in Excel and Power Point.
Preferred qualifications:
- A good team player, fast learner and open to changes;
- Attention to detail, affinity with numbers, logical and problem solving skills.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.