Internal Communications Associate

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more

ZS's Corporate Enterprise Functions operate the firm's core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.

Marketing and Communications group helps build the ZS brand, champion thought leadership, support business development and inform, engage, inspire and empower past, present and future ZS people.

INTERNAL COMMUNICATIONS ASSOCIATE

We seek an energetic associate to join our team and assist in the delivery of impactful internal communications that inspire our people to bring their authentic selves to work while growing in their roles and making meaningful contributions across the firm. Reporting into our global internal communications manager, this candidate will play an important role in reinforcing values, vision and strategy, raising awareness of firmwide priorities and driving employees to take action.

Responsibilities:

• At the direction of team leads, deliver on aspects of global internal communication plans across business, enterprise and people, culture and experience functions.
• Contribute to the delivery of major employee communication touchpoints and campaigns such as firm all hands meetings, leadership and structural messaging, the launch of new offerings, change management around new tools, technologies and processes, annual ESG report, engagement surveys, ZS Cares volunteering day, cultural milestones and more.
• Build and maintain pages and create content for the intranet and internal social tools. Educate others on using the digital workplace as a communication channel.
• Contribute to internal channels such as firmwide weekly e-newsletter, 85 digital screens across offices and Teams channels for targeted audiences.
• Guide teams on self-service best practices for communicating with the right audiences using the right channels. Create and maintain toolkits and reference materials to empower employees as communicators.
• Storytelling around client impact and ZSer career journeys.
• Liaise with communication counterparts in India to ensure consistency with global messaging and programming.

Requirements:

• Bachelor's degree in journalism, communications, marketing or related field required
• 2+ years of work experience in communications or a related field
• Excellent writing and editing abilities; mastery of AP Style
• Enthusiastic self-starter eager to learn from and contribute to a dynamic team
• Strong organizational and time management skills with a focus on quality and attention to detail
• Strong interpersonal skills; adept at building partnerships across a global organization
• Ability to work on multiple projects simultaneously, prioritize, and meet competing deadlines
• Keen storytelling capabilities; passion for creativity

Preferred Qualifications:

• Experience working in a global, matrixed environment
• Experience developing employee email platforms such as Poppulo, Constant Contact, or other
• Experience with intranet platforms such as SharePoint, Viva Engage, Jive, Jostle, Interact or other
• Experience with design tools such as Canva a plus
• Experience with brand, public relations or social media a plus

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.

ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com

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