ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.
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Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more
We seek an experienced Internal Communication Lead to join our Marketing & Communications team in our ND, India office. This role will report to the Head of Corporate Communications for India and manage the internal communications strategy to build employee engagement, support leadership communications, and increase alignment with and execution of corporate strategic priorities. This role will create and execute India executive/strategic communications and internal communications strategies and programs - designed to engage and mobilize ZS's current, future, and past workforce.
Key Success Factors for the Role:
- You are a natural storyteller, with excellent verbal and written communication skills;
- You're comfortable serving as a strategist and advisor to stakeholders, including those at the most senior levels, offering counsel on best practices and influencing adoption;
- You are an experienced and respected leader, having managed, inspired and motivated teams to excel;
- You have a deep global perspective with the desire and ability to seamlessly work with a regionally and culturally diverse team; and
- You can expertly advocate on the appropriate communication channel (traditional, digital, and new age) depending upon the target personas, message, audience, purpose, etc.
Responsibilities:
- In collaboration with the Head of Corporate Communications, India, act as a strategic counselor to senior leadership to deliver internal content that drives and aligns with company objectives
- Play a critical role in driving and executing an effective communication strategy for ZS employees in India
- Develop effective plans to improve internal communications at all offices and measure the effectiveness regularly
- Design and create employee communication content that's easy and exciting to consume
- Manage internal communications channels, such as the intranet, e-newsletter, Yammer, digital screens, office forums, periodic internal emails, etc.
- Lead and manage a high-performing team by providing clear direction and support, and cultivate a collaborative work environment that encourages team to excel in their roles
- Provide communications support and counsel to senior executives and internal business partners
- Ensure communication meets company goals and builds community
- Foster trust and strong relationships with key leaders to better support business strategies through an effective internal communication vehicle
- Help ensure consistency of messaging across all internal communications between the India offices and global offices
- Find opportunities to streamline disparate communication efforts, connecting messages back to strategic priorities for the firm wherever possible, thereby helping ZS employees better understand the big picture;
- Partner with Human Resources to strengthen employee engagement and support HR communication needs
Qualification:
- Minimum bachelor's degree in communication, journalism, or related field; master's degree (MA/MS/MBA) preferred.
- 10+ years relevant work experience in multi-national professional services environment with demonstrated experience in the scope of this role
- Strong writing, editing, and verbal communications skills
- High-energy, detail-oriented and results-driven communications strategist and practitioner;
- Strong evidence of creating content relevant to a young IT/ITES workforce
- Demonstrated ability to manage internal client relationships, including senior leaders
- Proven record in leading employee communications programs that achieve results
- Experience leading and motivating a team;
- Able to translate complex business and stakeholder needs into effective narratives and messages for a variety of audiences;
- Able to lead multiple, complex projects simultaneously, sometimes with limited guidance, prioritizing as needed to meet deadlines;
- Calm under pressure and demonstrate good judgement;
- Ability to make quick decisions in a professional and confident manner;
- Understanding and experience across communication channels;
- Experience using an internal, social knowledge-sharing, content management or intranet communication platform;
- Experience using Adobe Creative suite a plus;
- Experience in managing budget and vendor relationships.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.
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Find Out More At:
www.zs.com