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Infrastructure Apps Engineer (SRE)

AT Zoom
Zoom

Infrastructure Apps Engineer (SRE)

Hinganghāt, India / Remote

Infrastructure Applications Engineer

What you can expect

The role ensures the reliability, scalability, and performance of cloud environments. Collaborating with development, security, and DevOps teams to streamline infrastructure application workflows. The ideal candidate possesses a background in Identity (IGA/IAM), Authentication, Directory Services, SaaS application enablement, Multi-Cloud services, and infrastructure as code. Along with the ability to troubleshoot complex issues and implement innovative solutions. This engineer will have to be technically and operationally minded with a focus on end user experience. A key team member in helping drive a modern, self-service, proactive and AI driven solutions.

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About the Team

The Infrastructure Applications team plays a crucial role in maintaining and optimizing our organization's cloud infrastructure. This dynamic position involves architecting, engineering, and supporting various infrastructure applications and cloud services to ensure stability, security, and efficiency. The teams primary goal is to ensure optimal performance, security, and management of all infrastructure applications and clouds. Employing modern tools, self-service capabilities, and automation techniques. This approach enables the team to maintain a robust and efficient cloud infrastructure while constantly improving its functionality and reliability.

What we're looking for

  • Script following CI/CD best practices with Jira and GitHub and experience with modern languages and tools like Python, Terraform, Ansible, Powershell, Linux/Bash, workflows and orchestration.
  • Comfort with authentication and application log transformation - parsing, scripting, automation/workflow.
  • Have experience with Identity and Access Management tools and orchestration (Okta / AD) and application and SCIM provisioning.
  • Have experience with authentication security practices around identity, MFA / FIDO, Certificates.
  • Have experience with major cloud platforms, including AWS, Azure, and Google Cloud Platform (GCP).
  • Have experience with Unified Collaboration tool integration (Zoom, Google Workspace / GAM, Proofpoint, SendGrid, etc.)
  • Hold relevant certifications such as Okta and AWS.
  • Have a Bachelor's in Computer Science, Management Information Systems, or a related field.
  • Have experience with the ability to diagnose and resolve complex technical issues to the physical, process/memory, network, session, database and application level.
  • Have experience with application enablement following IGA best practices.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Client-provided location(s): India
Job ID: Zoom-f2f1a67803a768773a67cc7f18104f77
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Mental Health Benefits
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Stock Purchase Program
    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program