Employee Experience Manager

About the Team:

Focus: Belonging & Team Learning

Zoom's Talent & Learning team is committed to fostering a culture of continuous growth and high performance. We focus on onboarding and development programs that empower employees from day one and enable them to thrive in a fast-paced, innovative environment.

What You Can Expect:

As an Employee Experience Manager, you'll lead initiatives that foster a sense of belonging and team cohesion, manage Employee Community Groups (ECGs), and drive cultural integration through learning and development programs aligned with Zoom's values.

Responsibilities:

• Belonging & Team Development Programs: Design and deliver learning experiences that promote inclusive team dynamics, effective communication, and psychological safety.
• Employee Community Group (ECG) Leadership: Oversee and support ECGs, ensuring alignment with business goals and creating community-building opportunities.
• Learning Integration: Partner with the Talent & Learning team to embed inclusion and team development into broader learning strategies.
• Continuous Improvement: Use data and feedback to evaluate and enhance programs, ensuring they drive meaningful engagement and inclusivity.

What We're Looking For:

Must-Have Qualifications:

• 5+ years of experience in employee experience, DEI, and/or learning and development.
• Proven success in leading cross-functional programs, particularly around employee engagement or team development.
• Strong understanding of adult learning principles and experience delivering training.
• Exceptional collaboration and communication skills with the ability to influence at all levels.

Nice-to-Have:

• Background in Employee Resource Group (ERG/ECG) management.
• Experience in fast-paced or high-growth environments.

Education:

• Preferred degree in Human Resources, Leadership, Education, Business, Psychology, or a related field.

Salary Range or On Target Earnings:

Minimum:
$76,800.00

Maximum:
$186,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

05/28/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Client-provided location(s): Flexible / Remote

Job ID: Zoom-616afe132191916a0279bc4a3bbf1507

Employment Type: FULL_TIME

Posted: 2025-05-17T00:02:41