Senior Capital Markets Pricing Analyst

About the role

Step into a pivotal role where your expertise will directly shape the mortgage experience for homebuyers, ensuring they receive accurate, competitive pricing and a seamless transaction. As a Senior Capital Markets Pricing Analyst, you'll collaborate across teams to optimize pricing strategies, drive process improvements, and help deliver a simpler, more empowering journey for customers navigating one of life's biggest financial decisions.

You Will Get To:

• Partner with sales and fulfillment to ensure accurate pricing and proper documentation of borrower rate locks.
• Process and manage lock updates, extensions, withdrawals, and change requests from loan officers and fulfillment teams.
• Produce daily rate sheets, monitor market movement, and analyze pricing changes to reprice as needed.
• Independently review pricing scenarios, negotiate price exceptions within management parameters, and manage Best Effort pipeline and lock expirations.
• Maintain and update price and product engine (PPE) rules, including Mortech programs, to ensure pricing accuracy and eligibility.
• Track and communicate investor updates, pricing changes, and guideline changes with internal teams, Mortech and investors.
• Identify and implement automation and process improvement opportunities in Encompass and Mortech for Lock Desk's daily activities.
• Serve as a liaison between ZHL and investors, addressing issues related to Best Effort pricing and locks.
• High Cost Fail/Review/Cure requests as needed.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $35.90 - $57.30 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 4+ year of mortgage experience required with at least 2 years of rate lock or secondary market experience
• Able to work required hours of Monday through Friday, 12pm-9pm CST (10am-7pmPST)
• Basic level knowledge of Agency, Government, Jumbo loan programs
• Strong knowledge of Loan Origination Systems (LOS), specifically Encompass
• Demonstrated proficiency in Microsoft Excel, Word, and PowerPoint, with strong mathematical, analytical, and deductive reasoning skills, and exceptional attention to detail.
• Excellent verbal and written communication skills, customer service orientation, and proven ability to thrive in a fast-paced, high-stakes environment.
• Versatile team player with strong problem-solving abilities, adaptability, and a willingness to work within evolving priorities and business processes.
• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.