About the team
You are a strategic HR leader with a strong track record of building trusted business partnerships and leading teams through transformation. Your experience spans senior HR roles across talent management, organizational design, total rewards, and global operations. You've supported diverse, cross-functional client groups and thrive in fast-paced, high-growth environments. You balance strategic insight with hands-on leadership to drive meaningful business outcomes and an exceptional employee experience.
About the role
As Director of Human Resources, you will lead a team of three HR Business Partners in support of the Agent Software & Advertising and Enhanced Markets business lines. You will collaborate closely with partners across Talent Acquisition, Engagement and Belonging, Total Rewards, Finance, People Analytics, Legal, and International Strategy. Your role is focused on solving business challenges through effective people strategies, enabling growth at scale, and fostering a high-performing, inclusive culture.
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Key Responsibilities:
- Operate as a key advisor to executive leadership, shaping and executing people strategies that drive growth, scalability, and employee engagement. Act as a strategic business partner, change agent, and member of the business leadership team.
- Lead teams through complex organizational design, which includes program management, partner engagement, and communications planning.
- Act as a cultural steward and change agent, supporting business growth and transformation
- Coach and develop HRBPs, fostering career growth and readiness.
- Guide leadership development efforts across all management levels, from frontline to senior executives.
- Lead the annual HR processes for client groups. Examples include performance management, compensation planning (merit pay, market adjustments, equity awards), talent reviews, employee engagement surveys, organizational health reviews, and workforce management and headcount planning.
- Partner with stakeholders on sales incentive compensation strategy, implementation, and performance measurement.
- Address employee relations matters proactively, ensuring fairness and legal compliance.
- Champion people-centric process and policy improvements at the team and business unit level.
This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $167,900.00 - $268,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
- A proven track record of influencing business strategy through data-driven HR practices.
- Success leading geographically distributed teams, including Sales and Customer Care organizations.
- Skilled in navigating matrixed, high-growth organizations and aligning HR practices.
- Experience managing through rapid change, including high-growth, new product introductions, M&A, or organizational redesign.
- Strong business acumen with the ability to align HR strategy with revenue and growth objectives through exceptional business partnership.
- Strong leadership skills to guide the HRBP team and support organizational goals.
- A bachelor's degree in Human Resources Management, Business Administration, or a related field is required; a master's degree is preferred.
- 10+ years of progressive HR experience with at least 5 years of people leadership experience.
- Experience supporting national, distributed Sales/GTM teams and Customer care or call center teams, focusing on delivering exceptional service and resolving issues efficiently.
- Proven ability to support international teams, demonstrating cultural sensitivity and effective communication across diverse regions.
- Experience working within or supporting a SaaS organization, including understanding product-led growth environments.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.