Family Outreach & Enrollment Associate

Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and we are opening three new elementary schools in Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is located almost exclusively in Queens, in-person. Increased flexibility will be required for this role, as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities.

Deliver powerful results

To achieve our vision, we are searching for a Family Outreach & Enrollment Associate with a Bachelor’s Degree and experience in sales or customer service (preferably working with families in an educational or social services setting) with a proven record of building and maintaining strong relationships with customers or external audiences. Bilingual proficiency in English and Spanish, Bangla, or Hindi is highly preferred. Candidates must be comfortable working in-person in Elmhurst and Jamaica, Queens. The ideal candidate will possess effective and professional communication skills (verbal and written), be results-driven with a track record of achieving outcomes, and be comfortable managing and performing basic analysis using spreadsheets. Proficiency with the Google Suite is required. The position title will be commensurate with candidate experience.

As a part of the Family Outreach team at Zeta, you will support our team to ensure that as many families as possible learn about and apply to Zeta through:

• Developing and implementing strategies to engage with prospective families in our communities
• Coordinating and executing efforts in our communities to talk with families about Zeta
• Establishing and maintaining relationships with community-based organizations on behalf of Zeta Charter Schools
• Designing and executing engagement events for prospective families
• Supporting with our random admissions lottery and enrollment processes as needed
• Drafting and sending written communications to a variety of stakeholder groups
• Collecting, maintaining, and analyzing data to ensure that the team is optimizing strategies and tactics
• Wearing multiple hats as a part of a lean startup-up team, supporting the work of others on the team and taking on new projects and tasks as needed
• Note: Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for an immediate opening. The salary range for this position is between $62,500 and $75,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.

We offer great benefits:

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings
• Competitive compensation

We provide awesome perks:

• Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)
• 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
• MacBook Air, and specified monthly reimbursement for use of mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC's finest sweet treats
• Books for professional development

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Client-provided location(s): New York, NY

Job ID: 4945406003

Employment Type: OTHER

Posted: 2025-08-02T03:37:26