We are looking for a full-time, experienced Senior Executive Assistant who can provide high-level administrative support to our CEO. This role is pivotal in ensuring the CEO's day-to-day operations run smoothly, allowing him to focus on strategic initiatives and decision-making. The Senior Executive Assistant will handle a wide range of administrative tasks, often of a confidential nature, and act as a key liaison between the CEO and other stakeholders within and outside the organization. This role will report directly to the Deputy Chief of Staff and is non-exempt.
What you'll be doing:
- Have a detailed understanding of the CEOs priorities and workload to predict, prioritize and make recommendations/offer scheduling tradeoffs.
- Collaborate closely with other EAs to align executives schedules to ensure a cohesive and efficient support system.
- Arrange all aspects of the CEO's travel, including flight bookings, accommodation, transportation, and itineraries.
- Handle all expenses for the CEO in a proactive, fiscally alert manner.
- Provide project management support on special initiatives and strategic projects as assigned by the CEO.
- Maintain a positive and effective working relationship with all members of Zendesk, including our executives and EAs.
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What you bring to the role:
- At least 8 years of shown success supporting a C-level executive in a fast paced, high-growth, and constantly evolving environment
- Ability to handle sensitive and confidential information
- Outstanding time management and leadership skills with demonstrated ability to handle multiple priorities
- Excellent verbal and written communication skills
- Highly proficient with all Google Suite applications
- Reasonable commuting distance to the Bay Area is required to support local events
Preferred:
- Experience in a tech/SaaS environment
- Experience supporting a CEO
#LI-SM12
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
The US hourly base rate range for this position is $52.88-$78.85. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.