We are seeking a high-performing Senior Account Executive to join our Benelux Enterprise team. As a key member of Zendesks Enterprise sales team driving a solution/value based sales approach, your role will focus primarily on new logo acquisition and large deal pursuit across multiple verticals in Zendesks top tier of accounts. You will provide sales leadership and creative direction for our key customers.
This is a chance to build the Platform experience at Zendesk!As a Senior Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships.
You have a passion overall for building and maintaining strategic executive relationships, developing and managing large opportunities, and leading a team of extended resources within Zendesk, focused on success.
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You are a creative, out of the box thinker, able to articulate Zendesks platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and implementation.
Youre also fun and enjoy being part of a team who sells and wins together!
Responsibilities
- Pursue a "hunter strategy" focused on land, growth and retention for accounts >Six Figure ARR.
- Execute an account based sales strategy in Zendesks top tier of targeted logos (5K+ employee companies), with a pipeline generation strategy.
- Leveraging the BD reps and partner teams, while also driving your own pipeline.
- Drive large deals through focus on large accounts, land/expand multi-million/multi-year TCV deals and developing deeper executive relationships.
- Provide detailed and accurate sales forecasting with emphasis on new logo targeting plus long term sales outlook.
- Consistently deliver an articulated value proposition for Zendesk as the vendor of choice in the Enterprise.
- Exceed activity, pipeline, and revenue goals on a quarterly basis.
- Continually build a pipeline of new business, up-sell, and cross-sell opportunities.
- Become an expert on Zendesks products and conduct discovery calls, presentations, and demos with prospects and customers.
- Demonstrate and sell value to key strategic stakeholders within the accounts during fast moving as well as complex sales cycles.
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
Requirements
- 6- 8+ years software selling experience; SaaS experience required
- Business fluency in Dutch.
- Bachelor or Master Degree required
- Successful record acquiring direct new business sales, experienced in selling large strategic deals into the Enterprise account market (5K+ employee companies).
- Experience building strategic relationships and selling to VP/C level leaders
- Effective account strategy and outbound prospecting experience important
- Consistent track record of success vs quota
- Technically savvy; thorough understanding of a related technology
- Proficiency using Salesforce is desirable.
- Skilled in virtual presentations, online web demos, remote sales processes
- Exceptional verbal and written communication skills
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.