We are seeking a high-performing Account Executive who is responsible for creating, managing and closing opportunities within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically prospecting for new business, upsell and cross-sell within our extensive install base and delivering results against a quota.
Responsibilities:
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Continually build pipeline of new business, upsell, and cross-sell opportunities
- Become an expert on Zendesks products and conduct discovery calls, presentations, and demos with prospects and customers
- Develop and manage relationships with prospects and accounts in your territory
- Demonstrate and sell value to key stakeholders within the accounts during fast moving as well as complex sales cycles
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
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Requirements:
- Outbound prospecting is required
- 5+ years of software selling experience; SaaS experience preferred
- Experience selling to director/VP level leaders
- Consistent track record of success vs quota
- Fluency in English and Spanish
- Technically savvy; thorough understanding of a related technology
- Proficiency using Salesforce.com
- Skilled in virtual presentations, online web demos, remote sales processes
- Exceptional verbal and written communication skills
- Bachelors degree
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.