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Wounded Warrior Project

Alumni Regional Director

Nashville, TN

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

  • A flexible hybrid work schedule (3 days in office, 2 days' work from home)
  • Full medical, dental and vision coverage for both teammates AND family members
  • Competitive pay and performance incentives
  • A fun, mission focused and collaborative team environment

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A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.
The Wounded Warrior Project (WWP) Alumni Regional Director oversees a regional Alumni engagement program and provides operational direction and oversight to Alumni Managers for ongoing program execution and staff development. The Alumni Regional Director integrates Alumni programs into WWP's operational outcomes in alignment with the strategic plan, and ensures integration of WWP vision, mission, and culture among regional Alumni staff.

DUTIES & RESPONSIBILITIES:

  • Oversee the WWP regional Alumni engagement program for an assigned region, e.g., Mid-Atlantic, North Central, West, South Central, or Southeast region, and provide operational direction to management-level staff to achieve Alumni program goals and objectives.
  • Provide leadership to regional alumni leadership and teams for ongoing staff development. Coach, train, and develop the regional Alumni managers, including developing conflict resolutions skills and change management competencies.
  • Provide leadership direction to regional alumni managers to ensure goals, objectives, and KPIs are met, and the Alumni program strategic plan is tactically executed. Ensure consistent messaging and communication.
  • Provide leadership to regional alumni teams for ongoing program execution. Identify and develop methods to maintain and ensure optimal outcomes and programmatic execution opportunities. Ensure execution of Alumni programmatic goals are in alignment with WWP's overall strategic plan.
  • Serve as a change management agent to address issues and resolve problems and create an environment where employees are encouraged to proactively address issues and solve problems.
  • Identify and develop operational methods for outreach to wounded warriors and family members.
  • Ensure the relevance and strategic alignment of WWP regional alumni events based upon the feedback received from warriors and families.
  • Track, review, evaluate, and report to leadership on progression of regional alumni team outcomes. Collect and report results and performance metrics for regional alumni events and activities.
  • Establish effective working relationships and work collaboratively with WWP leadership across the country, and with external resources, e.g. veterans integrated service network (VISN), regional community resources, and resources in medical treatment facilities (MTFs).
  • Speak to diverse audiences about all WWP programs and services. Develop community support for WWP. Present WWP vision and values to the community, communicating the benefits of WWP programs and services, and inspire them to become involved with and support the WWP vision.
  • Forecast, develop, and manage the regional alumni program budget.
  • Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.
  • Develop, implement, manage, and evaluate Alumni projects and contracts.
  • Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

  • Demonstrated success leading, motivating, coaching, and mentoring teams. Proven leadership skills that foster an open dialog with staff.
  • Demonstrated ability to establish credibility, be decisive, influence others, and influence change.
  • Strong written and verbal communication skills.
  • Demonstrated understanding of program management and project management.
  • Demonstrated ability to assess feedback and data and drive strategic and operational programming and administrative decisions.
  • Strong presentation skills. Confident communicator, with demonstrated ability to present information effectively to large audiences, small groups, and individuals, facilitate group discussion, and serve as a representative of the organization.
  • Demonstrated understanding of relationship management and partnering. Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy.
  • Demonstrated ability to build rapport with veterans and their families.
  • Strong organizational and time management skills. Effectively complete assignments and meet deadlines.
  • Demonstrated understanding of budget management and fiduciary oversight principles.
  • High energy level. Self-starter; willing to take initiative.
  • Ability and dedication to travel in support of WWP programs and services outreach.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Comprehensive understanding of military culture.
  • Mission-driven, guided by core values, and a pleasure to work with

EXPERIENCE

Requirements

  • Five years of relationship-building experience with military organizations, veterans' associations, regional non-profit organizations, community partnerships, or similar targeted constituents.
  • Five years of staff management experience.
  • Three years of experience leading geographically dispersed teams.

EDUCATION

Requirements

  • Bachelor's degree. Equivalent combination of education, applicable military experience, training, and certification may be considered in lieu of degree.

CERTIFICATIONS & LICENSURE

Requirements

  • Valid state-issued driver's license.

WORK ENVIRONMENT/PHYSICAL DEMANDS

  • Participation in outdoor activities and events under varying weather conditions.
  • Up to 50% travel.
  • May require lifting/carrying items up to 50 pounds.

*ca-cb

#LI-HYBRID

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Client-provided location(s): Nashville, TN, USA; Jacksonville, FL, USA
Job ID: Wounded-R13626
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Work Flexibility

    • Flexible Work Hours
  • Office Life and Perks

    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program

Company Videos

Hear directly from employees about what it is like to work at Wounded Warrior Project.