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World Wide Technology

Systems Engineering Manager - AI - Global Service Provider


Why WWT?

At World Wide Technology, we work together to make a new world happen. Our most important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list for more than 10 years.

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Why should you join Global Service Provider Sales?

As a Systems Engineering Manager (SEM), you will be leading a team of Systems Engineers across the country to provide technical and services solutions to various Service Provider customers - e.g. Telcos, WISPs, MSOs, Satellite providers. No two days will be the same as our broad offerings include Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy among others. With our Advanced Technology Center ( at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing?

The Systems Engineering Manager (SEM) role will staff, manage and mentor a team of Systems Engineers across the US. Day to day responsibilities will include participation in customer sales meetings, presentations, white board sessions and custom technical design work. The SEM's team will partner with WWT Client Managers to coordinate the strategy, technical resources and deliverables needed to provide winning solutions for our customers. Constant learning is necessary to keep up with the rapidly changing technical landscape of Service Provider's Mobile, IP, Datacenter, Cloud and Wireless networks. This position will require the ability to travel.


  • Own the technical strategy, goals and plans for your team's success and contribute to the organization's overall strategy, technology direction and execution.
  • Collaborate with Sales, Services and other internal resources to craft optimal customer solutions and align/partner with the appropriate OEMs/ISVs to offer a compelling business outcome.
  • Present and differentiate the pros and cons of various solution options by having a deep understanding of customer needs and technical preferences.
  • Help team solve conflicting priorities and make timely, effective decisions.
  • Demonstrate strong management skills and drive results within the team.
  • Oversee the presales process and help drive effective communication between sales, Professional Services and internal engineering and consulting experts.
  • Recruit, hire and effectively manage and grow a diverse and talented set of employees.
  • Provide technical direction, coaching and mentoring to employees on the team, and others as necessary to achieve successful short- and long-term outcomes.
  • Develop strong relationships with strategic OEM partner and customers.
  • Actively engage, build, and help execute business plans/strategy to grow our business in our Service Provider markets.


  • Candidates preferred in Central or Mountain time zones.
  • Qualified candidates should have 10+ years of experience delivering large scale Service Provider solutions - IP, optical, datacenter, wireless, commercial services.
  • 2 to 5 years of previous leadership/management experience required
  • 25+% travel may be required.
  • Bachelor's degree or equivalent experience required; MBA preferred
  • Excellent oral and written communication skills, thought leadership, mentorship, and the ability to translate complex IT architectures into easily understood and consumable solutions are required.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Job ID: world_wide_technology-5001032492000
Employment Type: Other