Services Sales Consultant - Minneapolis

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

• Increase Services profitability and revenue in assigned accounts and regions. Develop Services business in assigned accounts and regions with some support from other team members.
• Serve as the single point of contact for sales of Services for assigned accounts and regions
• Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.
• Create and develop new services opportunities in assigned accounts and regions.
• Sales Services Oversite of all programs/projects
• Monitor and report on the services health and finances for the region
• Opportunity tracking and forecasting
• Forecasting future resource requirements
• Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s)
• Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.
• Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.
• Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.
• Develop and present preliminary proposals as part of the scoping and services sales process.
• Work with any WWT internal departments as needed to create services engagements that are set up for success.
• Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.
• Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
• Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.
• Understand structure of service delivery organizations and incorporate lessons learned into future engagements.
• Identify and develop additional services opportunities in the assigned accounts.
• Conduct difficult, customer-facing discussions to address significant scope changes.
• Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.
• Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.

• Candidate must live in Greater Twin Cities
• Bachelor's or Master's degree or equivalent experience
• 10 years of related experience defining, selling, and delivering large scale services engagements
• Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
• Strong written and verbal communication skills

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program