About World Wide Technology
Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
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What will you be doing?
The Senior Data Analyst is responsible for creatively and strategically engaging with all facets of our data landscape to drive scale, data integrity, and a best in class reporting user experience. Additionally, they must engage in tactical field sales and management assistance to ensure strategic outcomes are grounded in reality. The role requires an insatiable aptitude for processing and unpacking complexity to drive alignment and innovative solutions. Showing up with an inquisitive, self-starting and detail-oriented work ethic is a must. Thorough knowledge of existing systems and process is a plus. True success in the role will require strong skill sets in analytics, root cause analysis, project & task management, and collaboration with a heavy emphasis on listening to understand. Long term requirements include achieving subject matter expertise across various systems and data sources across the sales landscape, to drive the optimization of data integrity and analysis within WWT. Experience w/ Power BI and Tableau is a plus.
Responsibilities:
- Manage the complex nature of their role through gap analysis, real time work assessment, ongoing prioritization, and staging for further analysis and collaboration.
- Perform root cause analysis and establish viable solutions and next steps.
- Directly interface with Business Stakeholders to drive awareness and connectivity to real world operations and maintain relevance across all Business Segments at WWT.
- Proactively engage the Sales field to evangelize lessons learned, best practices, and standard operating procedures in the reporting and analytics space.
- Drive the execution of end user enablement of reporting and analytics functions via the use of user guides, process improvements, and supporting training content. This may include in person or remote live trainings, video content for on-demand learning, and supplemental job aides aligned to standard operating procedures (SOPs).
- Consult and collaborate with Process & Product Owners and any additional departments to develop and mature key features while considering data & process impacts.
- Triage incoming requests from the field, identify key outcomes, research and identify gaps and challenges, and collaboratively qualify near term spot fixes against long term strategic solutions
Qualification
- Must be able to analyze complex data and process challenges and distill efforts down to meaningful and iterative improvements.
- Organization, patience, and composure will be essential in the navigation and prioritization of complex solutions against aggressive deadlines
- Requires exceptional skills in analytics, root cause analysis, and collaboration with a heavy emphasis on listening to understand
- Creativity and persistence will be key in driving new behavior & models across the organization
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities