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World Wide Technology

Incentive Compensation Specialist - COSTA RICA


This position is only accepting applicants already located in Costa Rica

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Incentive Compensation team and why join?

We are seeking a Specialist, Incentive Compensation Specialist, for our Payroll Department. The Specialist, Incentive Compensation will report to the Manager-Global Incentive Compensation. This position will deliver operational support and system administration of the company's global compensation solution (Callidus Cloud) for variable incentive compensation to the sales and services organizations. This operational delivery will include all aspects of incentive compensation delivery via payroll teams, sales and professional services communication and support, partnership with Human Resource Compensation Management and Finance planning organizations globally.


  • Maintain compensation planning (EPA) and incentive compensation solutions (Callidus) to reflect changes to participants
  • records including new hires, termination, transfers
  • Administer day to day operations of our commission calculation process to ensure accuracy of all bonus and commission
  • related data in our corporate ERP system and reconcile with ADP, EPA and Callidus
  • Process commission and bonus exceptions and overrides
  • Investigate commission inquiries from the sales teams to ensure proper commission calculations
  • Track, research and resolve commission calculation-related inquiries and exceptions
  • Audit and reconcile incentive compensation earned, including early allocations and recoveries
  • Create compensation ad-hoc reports as needed
  • Create and maintains incentive compensation dashboards for various business segments
  • Monthly compensation plan audits
  • Quarterly internal control audit assignments
  • Assists in annual compensation planning execution
  • Responds to in person requests, tickets, telephone calls, and email requests
  • Other duties as assigned


  • A minimum of 2 years' progressive experience in a related field
  • A minimum of High school/GED. (combination of education, training and experience may be considered in lieu of a degree)
  • Proficient in the use of Microsoft Office software suite
  • Demonstrated problem solving, analytical skills and innovative thinking skills are required
  • Ability to professionally communicate with all levels of the business and interface effectively across multiple departments
  • with strong diplomacy skills
  • A strong team player with evidence of professional maturity and self-confidence
  • Attention to detail, strong listening, written and verbal communication skills
  • Personal time management skills and organization
  • A doer: someone who is not averse to rolling up his/her sleeves, lending support, and becoming involved in the details of the business
  • Comfortable working in an open and highly interactive, fast paced, communicative culture
  • Ability to embrace change
  • Able to handle highly confidential information
  • A high level of integrity, strong work ethic, positive energy and a commitment to preserving the company core values and culture

Nice to have:

  • Oracle and ADP experience preferred, not required.
  • Callidus experience a plus

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
  • Additional Perks: Employee Assistance Program, Employee Discount Program and more!

Job ID: world_wide_technology-5001032993400
Employment Type: Other