Senior Associate, Member Experience

About World 50, Inc.
Founded in 2004, World 50 creates private communities for senior executives from globally respected organizations to collaborate for mutual success. World 50 operates distinct groups that cater to CEOs and C-level executives leading functions such as marketing, human resources, sustainability, etc., through its commensurately named communities Chief Executive 50, Marketing 50, Human Resource 50, Sustainability 50, and so on.
World 50’s clients are “members” who collaborate with their peers in both live gatherings and virtual formats that allow them to discover new ideas, insights and solutions to their most critical strategic issues. With members on six continents, World 50’s business is very global in nature. World 50 has over 120 associates and enjoys a vibrant culture. World 50 associates have a deep commitment to World 50’s mission and also to creating a rewarding and stimulating place to work where the ambitious and the curious can thrive.

Position Description
The position plays a critical role in constructing the environment for the ultimate member experience. Reporting to the Manager of Member Experience, this position is responsible for managing all aspects of the planning and execution of event logistics. This position requires 30- 50% travel.
The ideal individual will have a strong passion for world-class quality and attention to detail, and thrive in a fast-paced, dynamic environment.

Responsibilities
Responsible for the logistical planning, coordination and execution of all World 50 Group core programs including summits, roundtables, special programs, and next programs
9 – 12 in person programs per year and additional programs and virtual programs as needed, size and scale of events may vary
Create unique and exclusive experiences consistent with the World 50 Group brand
Work closely with member services team to ensure master lists are created and updated in a timely manner
Assist in developing and managing event related-collateral (e.g. welcome card, menu, maps, etc.)
Responsible for tracking summit supply needs and coordinating with member services team
Work closely with Producers to ensure best overall experience for members
Develop and manage logistics timeline for each summit
Coordinate lodging and transportation as needed
Travel to Gatherings (as needed) to lead onsite logistics, may be required to attend additional gatherings in a support role
Tracking and Reporting costs vs budgets
Conduct site visits and research as needed to secure locations for gatherings
Maintain vendor relationships and related contracts
Take initiative in building productive Member Experience team by leading new projects and encouraging others
Work closely with Finance and Accounting Department
AMEX/VISA coding in Expensify
Communication regarding finances across departments as required
Reviewing Salesforce Dashboards and logging all contracts and invoices
Working on Salesforce Projects with Salesforce and Digital Team and helping to move projects forward.
Observing, compiling and communicating data as it impacts gathering decision making

Requirements
Superior quality and service standard
Highly organized, creative and attentive to detail; able to manage, prioritize and bring to completion multiple projects
Creative problem solving
Demonstrate poise and grace under pressure
Ability to present self to C-level executives with confidence and professionalism
Strong work ethic and willingness to take ownership for wide-ranging responsibilities
Persistence, resourcefulness, drive, and ability to work proactively and independently
Excellent communications skills, both interpersonal and written
Solid computer and analytical skills
Strength in managing budgets, event plans and logistics for multiple gatherings simultaneously
ATL Based Employees are required to have an in office presence at the ATL office, the frequency and need will be determined on a case by case basis with your manager (notwithstanding gathering specific in office requirements)
Remote Based Employees will have in office presence required on a case by basis, to be determined with your manager (not withstanding gathering specific in office requirements). There will be required time that may involve additional travel for team involvement if not located in Atlanta.

Education/Experience
Four-year degree in Hospitality, Communications or related field
A minimum of 4 years of experience in events logistics and planning
Experience working with luxury brands, corporate boards or c-suite Executives
Experience in catering a plus
Work Environment and Physical Demands
While performing the responsibilities of this position, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. The associate is occasionally required to travel.
Conclusion
This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be a comprehensive list of skills, efforts, duties, responsibilities or working conditions associated with this position
World 50, Inc. is an Equal Employment Opportunity/Affirmative Action Employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. World 50 also maintains a Drug-Free Workplace.