Senior Software Engineer, Ruby/RoR (APIM)

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

• Lead technical design discussions and architectural decisions for system improvements
• Mentor junior and mid-level developers on best practices and system internals
• Investigate and resolve complex production issues, especially those involving external dependencies
• Architect solutions for API reliability, monitoring, and performance
• Collaborate with DevOps and Infrastructure teams on system reliability and performance
• Document critical system behaviors and integration patterns

• Self-directed problem solver who can navigate ambiguous requirements
• Excellent debugging skills with ability to trace issues across multiple system layers and external services
• Strong written and verbal communication skills for technical documentation and cross-team collaboration
• Experience with large-scale refactoring projects and technical debt reduction
• Ability to balance technical excellence with pragmatic business needs
• Experience with CI/CD pipelines, monitoring, and production incident response

• Contributions to open-source Ruby projects
• Experience with Workato or similar iPaaS platforms
• Knowledge of enterprise integration patterns
• Understanding of compliance and security requirements in production systems
• Experience with webhook systems and event-driven architectures

• Advanced PostgreSQL expertise including complex query optimization, execution plan analysis, indexing strategies, and database performance tuning
• Proficiency in database internals: understanding of MVCC, transaction isolation levels, locking mechanisms, and replication strategies
• Experience with database scaling patterns: sharding, partitioning, read replicas, and connection pooling
• Ability to diagnose and resolve complex database performance issues in production environments

• Deep understanding of distributed systems concepts and their practical implications
• Expertise in caching strategies at multiple layers (application, database, CDN)
• Experience with message queuing systems and understanding of distributed queue patterns (at-least-once, exactly-once delivery, dead letter queues)
• Proficiency in performance profiling, memory leak detection, and optimization of Ruby applications
• Understanding of concurrency models in Ruby and their appropriate use cases

• Deep understanding of HTTP client libraries, connection pooling, and timeout strategies (connection, read, write, idle timeouts)
• Expertise in authentication and authorization patterns: OAuth 2.0 flows, JWT, API keys, SAML, webhook signatures
• Experience with retry mechanisms, circuit breakers, and graceful degradation for third-party dependencies
• Proficiency in handling rate limiting, backpressure, and API quota management
• Understanding of common integration challenges: data synchronization, eventual consistency, idempotency

• Understanding of API gateway patterns and routing strategies
• Familiarity with OpenAPI/Swagger specifications for API documentation
• Knowledge of API versioning strategies and backward compatibility
• Basic understanding of API monitoring and analytics

• Proven track record of working with and enhancing mature, established codebases
• Ability to understand and refactor complex systems while maintaining stability
• Experience in incremental improvement strategies and maintaining backward compatibility
• Skills in navigating through layers of abstraction to understand system behavior

• Understanding of Docker and Kubernetes for containerized deployments
• Understanding of infrastructure as code (Terraform, Ansible)
• Understanding of observability tools (Prometheus, Grafana, ELK stack)

• Redis expertise
• ClickHouse or similar columnar databases for analytics workloads
• Experience with event streaming platforms (Kafka)