UxM - NexThink

Req Id: 48243

City: Mumbai

State/Province: Maharashtra

Posting Start Date: 7/2/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

We are seeking an experienced Nexthink UXM Expert - User Experience Designer to join our team. As a Nexthink UXM Expert, you will be responsible for designing and improving the user experience of our digital workplace, leveraging Nexthink's analytics and automation capabilities to drive user-centered solutions.

Key Responsibilities:

• Analyze Nexthink data to identify user experience pain points
• Design and implement user experience improvements using Nexthink's automation feature
• Develop and maintain Nexthink dashboards and reports to measure user experience metrics
• Collaborate with IT teams to ensure seamless integration with Nexthink
• Conduct user research and testing to inform design decisions
• Stay up-to-date with Nexthink product updates and best practices.

Requirements:

• 8 years of experience in UX design, with a focus on UXM
• 4 year of experience with Nexthink, or similar digital workplace analytics tools
• Strong understanding of user-centered design principles
• Excellent analytical and problem-solving skill
• Ability to work in a fast-paced environment
• Experience with design tools like Sketch, Figma, Adobe XD, etc.
• Configuring and developing New Workflows
• Powershell scripting for Nexthink remote actions
• design, architect Nexthink rollout and upgrades
• implementing and designing dashboards.

Nice to Have:

- Experience with front-end development (HTML, CSS, JavaScript)

- Knowledge of IT service management (ITSM) principles

- Knowledge of REST APIs

- security and identity integration such as Azure Entra

-General knowledge on Chatbots

_What We Offer:

- Competitive salary and benefits package

- Opportunity to work on exciting projects that impact users' lives

- Collaborative and dynamic work environment

- Professional growth and development opportunities

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Mumbai, India

Job ID: Wipro-48243

Employment Type: OTHER

Posted: 2025-08-13T18:44:30