Candidate Requirement
- Primary Skill: Brocade SAN & Hitachi Storage
- Hitachi Storage VSP 5500/5600 G series (G350, G400,G700,G1500) & E series (E1090,E990)
- SAN Switch: Brocade SAN DCX 8510, DCX Xseries & 7840
- Monitoring Tools & Software: Hitachi Hi-Tack, Hitachi Ops Centre, NetApp OCUM, Brocade SanNav
- Ticketing tool - SNOW Service Now
- Resource level : Level L2/L3 Band B2/B3 (Mandatory Male candidates are primary 24/7 shift rotation)
- Detail Knowledge of SAN / NAS/ Fabric with troubleshooting
- Carry out proactive and reactive administration on Storage (Hitachi ,HCP, NetApp) along with Brocade switches or Cisco switches
- Allocation - deallocation of storage replication , True copy
- Ability to communicate and listen effectively.
- Ownership of Infrastructure and responsible for service uptime / availability
- Review of SOPs and Operational Run books
- Zone modification
- Hands on experience and ability to do Root cause analysis, Problem & Capacity Management
- Good understanding of firmware upgrades on storage and switches and HDLM installation
- Good team member
- Understanding of business requirement and executing in effective way.
- Can handle shift independently
- Reporting incident and escalated to respective vendor and team providing primary analysis
- 24 by 7 - Rotational shift across Client DCs
- Ownership and accountability towards work
- Team Sprit & Leadership quality
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